Balderton Primary Care Centre

Consistently getting better over time. No complaints about the service lately. Easy to book appointments and they're punctual. The Dr IQ app has been a great tool, and every staff member I've..

A complete mockery of what a general practice should be... Securing an appointment is nearly impossible, and when you miraculously manage to book one, they're consistently behind schedule (currently..

Absolutely terrible service, spent two consecutive days calling at 8 am only to be told no appointments are available. They dismissed my son when he had a skin infection, forcing me to seek private..

Exceptionally comprehensive assessment, extremely compassionate and attentive, with crystal-clear guidance for moving forward

The front desk staff are discourteous, curt, and disrespectful. They genuinely make you feel unwelcome when attempting to schedule an appointment, as if patients aren't already dealing with enough..

The entire process was incredibly straightforward, and the staff was wonderfully welcoming. I truly appreciate being able to schedule an appointment on a Saturday morning, which provides much-needed..

I've repeatedly reached out to this practice via email over the past seven weeks and have received absolutely no response. My attempts to contact them by phone have also been futile, with the office..

Completely revolting service, with constant nurse appointment cancellations preventing essential diabetic screenings. My daughter endured almost a fortnight waiting for a mere phone consultation,..

I've discovered the staff to be incredibly welcoming, warm, understanding, and genuinely compassionate. I feel truly blessed to be associated with this practice, as the team has consistently stood..

Dr. Asante provided exceptional assistance and delivered outstanding results. I am truly grateful for their support.

Following an extended period of disappointing service at the centre, I finally met with Hannah, the lead nurse practitioner. She was incredibly welcoming, meticulous in her approach, and completely..

The staff at reception were shockingly inconsiderate, dismissing my urgent medical needs despite being pregnant with a severe infection. I was forced to wait 4 weeks and ultimately ended up..

This medical practice is repulsive and deserves immediate closure. If zero-star ratings existed, I'd choose that. They've devastatingly failed two of my family members, ultimately causing my..

I am truly appreciative of the outstanding medical attention we've experienced with Dr. Asante and her wonderful staff. I want to extend my heartfelt gratitude to the front desk personnel, who have..

Swift consultation with punctual arrival and comprehensive explanation of the influenza vaccination

This clinic's quality continues to decline with each passing year. Securing an appointment requires dedicating two entire days to phone calls. And even then, you'll only manage a phone consultation..

Completely uncooperative employees who seemed disinterested in providing any meaningful assistance or resolving my concerns. Their lack of customer service was frustrating and made my entire..

An outstanding visit. The front desk staff was incredibly friendly and went above and beyond to assist me. Definitely worth checking out!

Outstanding care provided by the front desk personnel and nurses, with Dr. Patel receiving my absolute highest recommendation.

I noticed a concerning lump during a self-examination During a routine medical visit, I shared my concern with the nurse, who immediately took action and secured an urgent consultation with my..