Station Road Surgery

The healthcare service here is appalling, and the surgical standards seem even worse. The reception staff desperately need comprehensive customer service training - their attitude is completely..

Update: Laura at the front desk is unquestionably the most discourteous and ill-mannered individual I've ever encountered. Her interactions are consistently demeaning, and she fails to show any..

Dr. Chung quickly scheduled a consultation for my ill child, and we had a treatment plan in place within hours. He demonstrated exceptional compassion, showing remarkable tenderness and attentiveness..

Despite the extended wait for a personal consultation, I was incredibly grateful to meet the exceptionally compassionate Dr Ganjewar, who attentively listened and thoroughly explained her proposed..

The female staff members at the front desk exhibit deeply prejudiced behavior, with the manager being particularly offensive and discriminatory towards individuals. I've personally observed her..

The level of service we've encountered is absolutely appalling. My girlfriend, who is 14 weeks pregnant, has been struggling to secure a medical appointment for two consecutive days. On the first..

Antiquated reservation platform. Fails to dispatch booking confirmations via email or SMS. Miss your slot, and you'll be postponed for an additional fortnight.

Getting a face-to-face consultation at this medical practice is practically impossible, despite their claim in May that they'd start offering in-person appointments. What a complete farce.

Dr. Helen Clayton truly stands out at Station Road Surgery. She demonstrates remarkable empathy, offers exceptional assistance, and takes the time to thoroughly review my medical history prior to our..

Absolutely the top surgical practice I've encountered. As an individual on the autism spectrum, I struggle immensely with scheduling consultations, waiting areas, and being in close proximity to..

Over the past several days, I've received six missed calls from an unfamiliar number. Curious, I decided to return the call to identify the caller, which turned out to be a doctor's office. When the..

If you're considering becoming a patient at this medical practice - STEER CLEAR! There's a specific receptionist, an older woman with gray hair and spectacles, who is incredibly discourteous and..

Regrettably, this medical practice epitomizes the systemic flaws prevalent in the UK healthcare system. They maintain a facade of a website that seemingly allows patient communication, but in..

The reception team at this clinic is incredibly welcoming and supportive. While understanding the challenging nature of healthcare, the staff at Station Road Surgery consistently demonstrate..

I arrived for a pre-scheduled blood test appointment, which was initially arranged by a staff member at station road. Upon checking in at reception, I waited for about ten minutes before being..

Dr. Money and Kignegy Superb physician, compassionate and considerate. Highly recommended for top-quality care. Absolutely outstanding.

Abysmal experience trying to reach reception, with scarce appointment slots and a single phone line causing around 20-minute hold times. Despite the practice manager's promise to address these issues..

Same-day appointments are consistently accessible, typically with your preferred physician. Their strategy of reserving numerous slots for urgent consultations is impressive. Simply call precisely at..

The front desk staff are completely unprofessional and utterly useless. They're constantly engaged in idle conversation instead of attending to their professional responsibilities. Their lack of..

The front desk staff consistently demonstrate exceptional helpfulness and warmth. I've been thoroughly impressed by the medical professionals, especially noting Elaine and Dr Thebe as standout..