Riverside Surgery

Swift and welcoming assistance at the vaccination center - the personnel were incredibly professional and helpful throughout the entire process.

When we relocated to Horsham, this GP practice became our designated healthcare provider. Securing an appointment is an exercise in futility. The moment their phone lines activate, I'm dialing, yet..

I've been receiving care at this medical facility since childhood, with the exception of a short time abroad. The current team consistently demonstrates politeness and willingness to assist, even..

The staff consistently provides exceptional support and a welcoming demeanor, and my experience has been completely trouble-free.

Exceptional medical practice that I've relied on throughout my entire life. Absolutely zero issues to report. The staff are courteous, welcoming, and highly professional in their approach.

The personnel here are incredibly welcoming and consistently eager to assist. The medical facility is impeccably maintained and operates at a high standard.

Utterly appalling service!!!! Following guidance from 111 and their online platform suggesting I could receive treatment for a pressing medical concern, I was dismissively turned away and curtly..

The website claims they're accepting new patients, but that's far from the truth. The front desk staff were unhelpful and dismissive, informing me that the nurse wouldn't be available until..

Can we finally ditch this horrendous background music that's been driving patients crazy for ages? It's like nails on a chalkboard, absolutely unbearable! A modern, sleek medical facility should..

Misplaced my medical test documentation, inadequate expertise and guidance regarding hormone replacement therapy. Stuck in the waiting area for over an hour with my toddler. Reception staff..

The entire team at Riverside surgery, from physicians to nursing staff and front desk personnel, are incredibly warm and welcoming. They consistently greet you with a friendly demeanor and genuine..

Once again, Riverside surgery demonstrates exceptional compassion and expertise. I feel completely confident and reassured in their care.

Terrible customer experience, utterly disappointing interaction with staff. Completely unhelpful and unprofessional service that left me frustrated and dissatisfied.

Service fit for robots, not humans! Perhaps not the surgery's fault, but a reflection of broader NHS standards, nonetheless. I've been registered with this practice since 2016, had a single..

I wholeheartedly echo Paul's sentiments from the earlier review. My experience with this medical practice has been nothing short of outstanding. The entire staff, from the front desk personnel to..

I'm increasingly worried about this medical practice's ability to handle its patient load! Scheduling an appointment seems impossible within a three-month window! Even securing a phone consultation..

My inaugural visit to Riverside was absolutely delightful and incredibly soothing. Dr. Patel was phenomenal, addressing every single query I raised and demonstrating genuine enthusiasm in listening..

I've been a loyal patient at Riverside for over three decades, and the service was excellent until recently. While I understand the challenges of Covid, there's a limit to how long such excuses..

I've been desperately seeking assistance because I recognize my autism, despite being 55 years old. However, the only advice I receive is to quit alcohol! What I truly require is comprehensive..

Swift scheduling for my visit. Exceptional customer service and attentive post-appointment communication. Greatly appreciated.