Village Surgery

Switched to this healthcare provider after constant struggles scheduling appointments elsewhere. Now I can book consultations without hassle. The entire team is friendly and supportive. I've only..

I've consulted Dr. Modi multiple times recently, and I must emphasize how exceptional the medical care has been. Throughout my interactions, the quality of service has been outstanding, with..

I want to express my heartfelt gratitude to Dr Sheetal Purohit and the receptionist Sharon for their exceptional support during my recent visit. A few weeks ago, I came to the clinic, and both Dr..

Update: the situation has significantly transformed. While I wouldn't describe this as an exceptional establishment, it's evident they're now utilizing their constrained resources more effectively,..

I'm not typically a frequent visitor to medical practices, and nowadays consultations primarily occur via telephone following an online form submission to assess the situation. I must emphasize how..

Extremely discourteous front desk personnel.

I've been with this medical practice for two years, and consistently feel overlooked due to my age of 37. Communication has deteriorated to the point where personal interaction is non-existent...

Village Surgery has provided exceptional care for my family throughout the years.

I just received my Flu and Covid immunizations at the Harpenden location... and I was thoroughly impressed by their exceptional organization and the delightful demeanor of all staff members,..

What an incredible healing experience! My orthopedic specialist suggested a physiotherapist at the village surgery in June 2015, citing numerous successful patient outcomes. From my initial phone..

Exceptional medical procedure - I've been a patient with this practice for over two decades, and they've consistently delivered outstanding care.

I began the call with a queue message stating "5 calls ahead of you", and after nearly an hour, I was still waiting with 4 calls remaining! Upon finally connecting, I informed the receptionist..

Utterly let down. Each time I contact the surgery, I'm stuck on hold for more than 25 minutes, and today it stretched to 40 minutes before I gave up (calling internationally). The communication is..

~Very rude receptionists and long waits~ In the post-pandemic landscape, securing a medical appointment has become increasingly challenging. I completed their online registration form, yet only..

This medical facility and its branch in Wheathampstead are an absolute embarrassment to healthcare professionals. They demonstrate zero compassion for their patients and consistently mistreat..

Exceptional procedure. Outstanding medical and administrative personnel. Extremely attentive and supportive.

Front desk staff display a terrible attitude, are completely uncooperative, and consistently obstruct patients from scheduling medical consultations with their healthcare provider.

A completely absurd procedure that forces you to make a phone call, get sent a link to complete a form, then wait endlessly for someone to review it, followed by a potential callback - and if you're..