Tennant Street Medical Practice

The practice repeatedly fails to process my repeat prescription requests properly. Despite my explicit instruction to discontinue a particular medication due to my allergy, they have continued to..

10/10. I have been a patient at this practice for many years and have consistently had a positive experience. The team members are always considerate and approachable. While it can be challenging to..

After attempting to secure an appointment with my usual healthcare provider, I was informed that there were no available slots. I find this quite frustrating, as the last time I was able to see my..

I felt that my experience with one clinician at this practice was unsatisfactory. I found their approach to be dismissive and unhelpful during my appointment. When I raised concerns about this..

I called the practice today during the afternoon. I was positioned seventh in the queue. After waiting for an extended period, I reached the front of the queue only to be disconnected before my call..

I have found it very difficult to secure appointments with a doctor. When my partner eventually managed to book a slot, she expected to see her usual doctor but was instead seen by a nurse for a..

After experiencing significant back discomfort for an extended period, one clinician believed it was a muscular issue. When a different clinician took over my care, they arranged for further..

Went in for a blood test appointment. The service provided was excellent.

I would rate this practice extremely poorly if possible. This has been one of the most challenging medical practices I have had to navigate as a patient. Reaching someone by phone requires..

I have been attempting to schedule a routine health review for the past ten days in preparation for returning to work the following week. On one occasion, I managed to reach the practice at 4.30 in..

Poor reception experience. I consistently find myself waiting in queues whenever I attempt to contact the practice, regardless of the time of day. On one occasion, I waited considerably longer than..

It took considerable time to reach the reception desk, and after finally connecting with someone, I was informed there would be a brief wait before being placed on hold for several additional..

I received a health check and felt very well cared for. The healthcare professional was very professional and easy to communicate with.

Attempted to call on behalf of a friend to request an urgent appointment. The wait time to speak with someone was approximately an hour, which felt excessive.

I have been a patient at this practice for nearly a decade and have consistently found the administrative team, clinical nursing staff, and clinicians to be highly professional. They provided..

I would give this practice a very low rating if possible. I found the service to be extremely disappointing and the clinical care inadequate. There were several significant issues. Prescription..

I have generally had acceptable experiences at this practice, but I encountered a frustrating situation yesterday. After submitting an online consultation, I was contacted by phone to arrange an..

I'm taking medication that requires regular blood tests, but I've been trying for several days without success in getting through to arrange an appointment. The difficulty in making contact is very..

While the NHS faces significant pressures, this should not serve as justification for a healthcare professional to deliver care without adequate effectiveness, compassion, or empathy. During my..

Excellent medical professionals at this practice, with convenient appointment availability and the benefit of continuity of care with the same clinician. Highly recommended!