The Orchard Surgery

Waited an excruciatingly long 25 minutes just to get through on the phone, only to be met with an incredibly unhelpful male receptionist. When I finally got a response, I was instructed to call back..

The healthcare professional demonstrated exceptional bedside manner, creating a comforting and reassuring atmosphere that significantly reduced my anxiety during the appointment.

Convenient location, punctual scheduling. Service was swift and efficient. The nursing staff was warm, comforting, and supportive.

Your treatment of senior citizens is completely unacceptable, and the level of service provided is appalling and severely inadequate.

Extremely disappointing service experience. The front desk staff display a terrible attitude and lack professionalism. There's a significant breakdown in communication between medical staff and..

I concur with the majority of reviewers. This establishment is in complete disarray, and voicing concerns is futile since, mirroring practices in developing nations where the employees originate,..

UPDATE 25.11.2024 I am utterly frustrated with the substandard care provided by GP Orchard clinic (Once again!!!) I reached out regarding a critical and urgent health concern that demanded..

Unsatisfactory handling of phone consultations by this general practice... I scheduled an appointment and received a call from a private number, which I blocked due to the prevalence of scammers - a..

I am reaching out to convey my profound disappointment and distress about a troubling occurrence during our infant's planned annual vaccination appointment. Although we successfully checked in..

Encountered an exceptional interaction today that truly impressed me. While I can't elaborate fully, the front desk staff member demonstrated remarkable dedication in resolving a problem for me...

Absolutely terrible experience with this medical practice. Getting through on the phone is futile, and securing an in-person consultation seems like an insurmountable challenge. The front desk staff..

The front desk staff display an appalling lack of professionalism and courtesy! This echoes numerous previous complaints. Ebony especially raises serious red flags about her competence to interact..

Exceptional service provided, absolutely top-notch and highly satisfactory.

I'm consistently frustrated by the impossibility of reaching the receptionist, even when I'm supposedly first in line. Whenever I finally manage to connect with a staff member, I'm invariably..

Every morning, the medical practice fails to answer calls at 8am, with their phone line consistently engaged. They only become available at 8:30, but when you attempt to book then, they rudely..

Highly effective and guarantees excellent customer care and service

Dr Guirguis delivered outstanding care, demonstrating remarkable medical expertise while thoroughly evaluating and treating my health issue with remarkable skill and professionalism.

Suresh from the Orchard staff has consistently provided me with exceptional service and invaluable advice whenever I've sought help with my concerns and queries. Such outstanding employees..

Terrible experience. Attempting to book an appointment at 8am as directed is futile, since everyone is simultaneously trying to do the same. After finally getting through, you're confronted with a..

The doctor showed zero compassion and bluntly labeled me as overweight during my visit, which was particularly hurtful given that I was seeking answers about my persistently swollen stomach. I was..