The Hollies Surgery

Recently relocated to a new area and needed to switch healthcare providers, so I chose this medical practice. I had prior knowledge of them, and today I met my doctor for the first time. I'm..

It's impossible to schedule an appointment on your own; you're solely dependent on a doctor initiating contact. Follow-up consultations consistently fail to materialize, and in my 17-month..

My general practitioner's online consultation platform is truly excellent.

Absolute garbage establishment. If the rating system allowed zero stars, I'd choose that in a heartbeat. This place is completely laughable.

Almost impossible to book and get an appointment, the online chat and booking service is hardly ever on and in use, the staff are very judgemental and don't consider facts, the service is getting..

Terrible experience! Steer clear at all costs!

Throughout my extended medical journey with Dr. Nimako, I've encountered significant health challenges. His dedication and commitment to my well-being have been exceptional. He consistently went..

Absolutely worthless medical practice. Repeatedly fails to follow through on promised communication, shows zero commitment to scheduling appointments. You'd get better service from an internet..

Absolutely disappointing. Throughout my six-year experience, I've never encountered the same physician more than once. I only seek medical attention when absolutely necessary. On this occasion, the..

The updated system appears to treat receptionists merely as screening personnel, creating an environment that feels unwelcoming to patients. I'm genuinely disappointed, as I had previously found the..

The complete lack of response or acknowledgment of previous reviews speaks volumes about their level of patient care. I recognize we're amid a pandemic, but what options exist for older, immobile..

Absolutely abysmal customer support - I attempted to reach out via phone, and the line just kept ringing endlessly for more than six minutes. When it finally connected, I was greeted by a recorded..

I'm completely fed up with the medical staff right now. Whenever I call about my 7-year-old, they constantly redirect me to his specialist! 🤦 Aren't general practitioners and consultants supposed..

These healthcare professionals are absolutely top-notch, and I'm genuinely disappointed that relocating back to Heacham means I'll no longer be able to continue receiving care from such an..

The fundamental services exist, but reaching reception often involves extended waiting periods, and securing GP callback appointments is a challenge. The physicians at this practice seem detached..

The personnel here are incredibly accommodating and welcoming, demonstrating excellent coordination and effectiveness. They provide exceptional care for myself, my spouse, and our children. Any..

Contacted the medical practice early today, and was greeted swiftly by a delightful Receptionist who helpfully organized a physician callback. The doctor reached out much faster than anticipated,..

These medical professionals are truly top-notch. I'm thoroughly impressed with their expertise, care, and overall approach to treatment.

Staff here seem completely disinterested in patient care. If you value your time and health, I strongly recommend finding a different healthcare provider.

Absolutely terrible medical service, completely impossible to secure an in-person consultation. Every single time I'm informed they haven't updated their scheduling system for the upcoming period...