High Street Surgery

I've been a patient at High Street Surgery since childhood, but over the past year and a half, securing an appointment has become incredibly frustrating. Attempting to call at 8am results in..

As a 70-year-old individual with an amputation of my right leg, one functional kidney, and the necessity to self-catheterize 3-4 times daily due to urinary retention, I was experiencing significant..

I wouldn't recommend this medical practice to anyone. During my time here, I've experienced 3 test results vanishing (all while pregnant with a water infection and in need of antibiotics) - this..

I recently endured a frustrating 9-minute phone wait attempting to reach a receptionist for a friend's medical appointment. Throughout the hold time, I was subjected to a repetitive recorded message..

Terrible patient care for post-surgical individuals Impossible to schedule appointments, medication orders constantly mishandled, overall subpar customer service

Always punctual with their service. However, the booking process is incredibly frustrating, requiring an early morning phone call while trying to manage work commitments.

Spent nearly 20 minutes in a phone queue, only to be abruptly disconnected. Repeated this frustrating process twice more, then contacted the Quinton Surgery to inquire about Cheslyn Hay..

Are they physically capable of answering a call???

Attempted to cancel my scheduled visit via phone, but encountered nothing but frustration. The initial call dragged on for quarter of an hour before abruptly disconnecting. My second attempt also..

I truly cannot find a single flaw with this medical practice. I called to schedule two appointments for my family this week. They promptly offered a routine slot for my son in just two days, which..

The personnel here are welcoming and supportive, and the medical professionals are exceptional. Scheduling appointments has always been a smooth and hassle-free experience 😊

Absolutely absurd that in today's digital age, contact information updates require a physical presence, despite supposedly offering virtual appointments. What genius came up with this illogical..

Absolutely dreadful service. My elderly mother, 86 years old, has just been discharged from the hospital after suffering a broken hip, and now she's contracted a chest infection. When we tried to..

I've been a patient at this medical practice for as long as I can remember, and scheduling appointments has always been a smooth experience. The healthcare professionals here are compassionate and..

The medical practice has undergone a remarkable transformation, with incredibly supportive personnel who go above and beyond to ensure patient satisfaction and provide comprehensive assistance.

My scheduled telephone consultation was set for the time window of 1:30 to 2:00 pm Instead, they called me at 4:15 pm I was unable to take the call as I was collecting medication for my wife, whom I..

Outstanding care, just like every other time. When measured against the medical professionals my mother sees in Wednesfield, this general practice truly stands out as superior.

Absolutely terrible customer support - it's impossible to reach anyone by phone, no matter when I try to call.

I've consistently received exceptional treatment and respect from everyone at High Street surgery. While there might be occasional wait times when calling during busy periods, this is standard..

Completely worthless medical facility contacted me, instructing me to arrange blood work for kidney assessment. The physician declined, argued, and essentially told me to seek alternative medical..