Lister House Surgery

Although I experienced a lengthy wait on the phone (which is quite reasonable given the pandemic), the receptionist who assisted me was incredibly supportive and efficiently scheduled my..

Efficient and convenient, top-notch customer support throughout.

This medical practice is absolutely worthless. The front desk employees are discourteous and unwilling to schedule any consultations. When my child is unwell, they claim they can offer an..

I've encountered no medical practice as indifferent to patient welfare as this one. They have repeatedly caused harm and prescribed medications with dangerous side effects that could potentially be..

I'm not certain if the staff at the front desk has been updated, but the woman who assisted me was incredibly warm and delightful to interact with. She appeared genuinely empathetic and flexible..

Some days communication might be smoother than others, and occasionally reaching out can be challenging, but overall, the service is reliable and I consistently receive the assistance I require.

Staff at the front desk seem more focused on socializing amongst themselves than assisting patients. They exude an attitude of superiority and self-importance. Their lack of professionalism is..

The medical procedure went exceptionally well, and the staff consistently demonstrated a helpful and supportive approach throughout my experience.

I had the pleasure of interacting with an exceptional receptionist named Kiera, who demonstrated extraordinary helpfulness that far surpassed my initial expectations. Her outstanding customer..

After relocating to this area and experiencing a recent asthma episode, I urgently required medical attention, though not severe enough to warrant an emergency room visit or urgent care..

The healthcare professionals at this practice are truly exceptional, with only one GP falling short of the mark. Following a traumatic incident where my dog was deliberately killed in a hit and run,..

Getting a standard consultation is extremely challenging due to their consistent lack of phone responsiveness. I was recently dismissed disrespectfully from the medical facility during my booster..

Scheduling an appointment here is incredibly challenging. Calling invariably means being stuck in a seemingly endless hold queue, with the automated system claiming I'm first in line for over 20..

The reception team at this medical facility completely fails to embody the core principles of the NHS. Their approach lacks respect, professionalism, empathy, and basic courtesy. Whenever I attempt..

I've been a patient here without problems until recently. The reception staff have consistently demonstrated a complete lack of compassion and human understanding. Communicating with them feels like..

There's this one front desk staff member who consistently appears irritated and disinterested. I couldn't identify her name, but I patiently waited for a return call, which I anticipated would take..

Spent ninety minutes waiting on the line, which is completely absurd. The only way to schedule a consultation with my physician is by calling precisely at 8:30 in the morning.

Absolutely subpar assistance, especially when it comes to handling recurring medication requests

Tried calling for an appointment and got caught in a frustrating phone maze. After hitting the right option, I was greeted with a queue message that abruptly switched to an automated messaging..

Scheduled a medical consultation that was abruptly terminated on the day of the appointment because the physician was unwell. The next face-to-face visit is now more than a month away, following an..