Okehampton Medical Centre

I have experienced numerous difficulties during my visits to this practice. On one occasion, I felt my concerns about my mental health were dismissed rather than properly addressed, with questioning..

On both occasions I've needed to access this GP surgery, their online system has been the biggest obstacle. Back in July 2020, I had a serious ear infection that had persisted for well over a week..

Excellent facility! We experienced an urgent medical situation with someone in our group, and despite limited resources available, the entire team responded promptly and provided support until..

The practice provides excellent care for my mother.

Consistently demonstrated helpfulness and courtesy throughout my interactions.

I had a disappointing experience with the service. I was anticipating a callback from the clinical team but it never came through. When I contacted the practice myself, I was assured that my details..

The practice staff were considerate and supportive, though I found it challenging to secure an appointment slot.

I am very dissatisfied with how my healthcare has been managed. Referrals have been arranged without my knowledge or consent, despite my clear objections. I am being asked to attend multiple..

Experiencing lengthy hold times with background music only to have the call disconnected immediately upon connection is incredibly frustrating. This situation is disappointing.

Our appointment was scheduled for mid-morning and we arrived promptly, yet we waited considerably longer than expected to be seen. We noticed that several patients who arrived after us were called..

I cannot speak highly enough of this practice and the wonderful team. The new online service is excellent. On two occasions I have used the messaging system and received a prompt phone call in..

The team here has consistently been welcoming and supportive. I've used the online appointment request system on several occasions and have always received a prompt callback the same morning from a..

The appointment booking process took considerable time, and once an appointment was secured, there were further delays. Most visits involved waiting periods of around 50-60 minutes, which felt..

I attended an appointment for ear wax removal and received excellent treatment along with helpful guidance. I would be happy to use this service again in the future if required, and I appreciate the..

Our family has consistently experienced excellent care at Okehampton Medical Centre. The clinical and administrative staff have been outstanding throughout our visits. We are very grateful for the..

Since the pandemic, obtaining an appointment with a GP has become increasingly difficult. The online booking system proves frustrating when you require direct communication with a healthcare..

For many years now, the pharmacy has been my first port of call, before taking up the time of the GPs, and the pharmacy I use have been extremely helpful, and knowledgeable - they really have shown..

The appointment ran fifteen minutes behind schedule. When I attempted to explain my concerns, I was informed that there wasn't time available as the clinician was running late with other patients..

I am writing again out of considerable frustration regarding my experience at this medical centre. A week ago, I received a text asking me to book an appointment to discuss correspondence from a..

My husband recently passed away and the funeral directors needed to take him to the hospital where he had been receiving care in order to obtain a death certificate, as he had not had a consultation..