Westgate Surgery

I'm utterly baffled by anyone who wouldn't rate this medical practice at the absolute highest level. This morning, I connected with Amy, and while I was hesitant to trouble Dr Williams directly, Amy..

Prior to the pandemic, my local general practice was excellent, but now every consultation is conducted over the phone with no in-person appointments available. The new reception staff are..

I've consistently found it easy to secure a consultation on short notice, typically within 24-48 hours. The medication fulfillment process at the neighborhood drugstore is top-notch.

The front desk staff are incredibly unhelpful and inefficient. I was forced to stand around for nearly a quarter of an hour while attempting to check in for my appointment, struggling with the..

Initially, the medical practice seemed satisfactory, and I had no issues with my physician. However, since the pandemic, I've become increasingly frustrated with their constant phone calls and..

The staff who assisted me during my holiday were absolutely delightful - incredibly friendly, talkative, and supportive throughout my entire trip.

Based on what I've gathered, this medical practice stands out as the top choice among healthcare providers in the Thanet area. The physicians are exceptional, and the entire staff are incredibly..

Absolutely no empathy or understanding here. The front desk staff are completely ineffective, failing to handle a routine repeat prescription correctly despite it being a consistent request for over..

Can't criticize the medical staff, they're all exceptional, but the receptionist prevented the practice from achieving top marks. When I collected my medical documents today, consisting of two..

I extend my heartfelt gratitude to the receptionist who handled my call and message earlier today (regrettably, I cannot recall her name - my sincere apologies!) and to Dr. Vishwanathan for his..

A medical practice that endangers patients' well-being. The leadership and associates demonstrate minimal commitment to preventive healthcare, and their incompetence in managing a quality service is..

I attempted to contact the surgery eight times today, and each call was abruptly terminated. With a 10-week-old infant at home and concerns about a circulating virus, I found their communication..

Absolutely appalling customer experience. The front desk staff and medical professionals displayed shocking levels of discourtesy and unprofessionalism.

Despite the widespread criticism of medical practices, I'd like to express my gratitude to Westgate surgery. When I called at 8:00 in the morning, I was able to secure an appointment with my general..

Excellent facility that provides top-notch care for my elderly father, ensuring his comfort and well-being with exceptional attention and support.

Extremely satisfied with the surgical procedure I underwent.

Excellent customer care with a minor drawback of occasional delays past the scheduled time. Despite the wait, the staff remains welcoming and gets the job done effectively.

I cannot find a single criticism for this medical practice. Throughout my entire experience, I've never encountered any problems. The staff are exceptional, and I've had seamless access to my..

My husband and I have nothing but praise for this medical practice. When requesting a callback, our wait times have ranged from as short as 30 minutes to a maximum of 2 hours. Throughout these..

Outstanding medical procedure. My primary care physician offers an exceptionally streamlined, competent, and compassionate patient intake experience. The entire team demonstrates remarkable warmth..