Westgate Surgery

My husband and I have nothing but praise for this medical practice. When requesting a callback, our wait times have ranged from as short as 30 minutes to a maximum of 2 hours. Throughout these..

Extremely satisfied with the surgical procedure I underwent.

I trust completely in the medical professionals and support team at Westgate surgery.

Compassionate medical professionals undermined by an exceptionally discourteous, dismissive, and obstructive front desk staff.

Drawbacks: The standard appointment scheduling of two weeks is excessively prolonged. I caught the front desk staff speaking critically about a patient, which is highly inappropriate. Strengths: My..

I extend my heartfelt gratitude to the receptionist who handled my call and message earlier today (regrettably, I cannot recall her name - my sincere apologies!) and to Dr. Vishwanathan for his..

I'm baffled by anyone criticizing this medical practice, as my experience couldn't be more different. The entire team is exceptional. The physiotherapist demonstrates genuine compassion and..

The staff who assisted me during my holiday were absolutely delightful - incredibly friendly, talkative, and supportive throughout my entire trip.

I attempted to contact the surgery eight times today, and each call was abruptly terminated. With a 10-week-old infant at home and concerns about a circulating virus, I found their communication..

Patient-doctor communication has become virtually non-existent these days. Despite having a highly complex set of eye conditions, I'm still waiting for a response to a fit note request made 8 days..

I reached out today about my ongoing lower back pain and sciatica, which has been troubling me for the past twelve months, yet I'm continually being dismissed with pain medication. When I advocated..

Outstanding medical procedure. My primary care physician offers an exceptionally streamlined, competent, and compassionate patient intake experience. The entire team demonstrates remarkable warmth..

Dr. Leire demonstrates a dismissive attitude towards women's health concerns, particularly in gynecological matters. His approach appears insensitive and discriminatory, showing a lack of empathy..

Absolutely no empathy or understanding here. The front desk staff are completely ineffective, failing to handle a routine repeat prescription correctly despite it being a consistent request for over..

I'm utterly baffled by anyone who wouldn't rate this medical practice at the absolute highest level. This morning, I connected with Amy, and while I was hesitant to trouble Dr Williams directly, Amy..

Initially, the medical practice seemed satisfactory, and I had no issues with my physician. However, since the pandemic, I've become increasingly frustrated with their constant phone calls and..

Can't criticize the medical staff, they're all exceptional, but the receptionist prevented the practice from achieving top marks. When I collected my medical documents today, consisting of two..

I have absolutely nothing but praise for the exceptional treatment and support I've received from my physician and all the personnel at the medical practice.

Excellent facility that provides top-notch care for my elderly father, ensuring his comfort and well-being with exceptional attention and support.

The front desk staff are incredibly unhelpful and inefficient. I was forced to stand around for nearly a quarter of an hour while attempting to check in for my appointment, struggling with the..