VL

Viji L. 3 years ago • From Google

Rating

Excellent

Speedy medical service that exceeded my expectations

I utilized the digital platform to submit my medical inquiry late Wednesday evening (non-urgent), and received a reply from the medical practice in just 14 hours, despite their stated 48-hour window for non-urgent matters. A teleconsultation with the doctor followed within 36 hours. This strikes me as an incredibly streamlined approach to handling non-urgent medical concerns. It's substantially more convenient than attempting to connect via telephone. I'm genuinely impressed. Given the prevalent criticism surrounding general practice and GP accessibility these days, I had initially harbored skeptical expectations. Kudos to the team for maintaining such excellent service during these demanding times.

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