Village Surgery

Securing a medical consultation feels like a game of chance, with odds comparable to a lottery draw. Even a simple callback from a physician can stretch to a fortnight. I concur with previous..

Steer clear of this procedure if you're dealing with psychological challenges. Horrible staff demeanor. They absolutely disregard patient documentation.

Having recently relocated to Southwater from Bookham in Surrey, I've encountered a deeply disappointing experience with the local medical centre and Boots pharmacy. My initial interaction with the..

Truly remarkable staff, from administrative personnel to medical professionals. For anyone seeking a top-notch general practitioner in the Horsham vicinity, look no further. The entire team is..

I can only speak for myself, but I've consistently found the medical practice to be efficient and dependable. Scheduling calls, booking appointments, and attending consultations have always been..

I've been contemplating writing this review for years, finally feeling compelled to share my experience with deep appreciation for the opportunity. This account reflects my grandmother's healthcare..

My spouse experienced an unsuccessful antibiotic treatment and was instructed to visit the nurse for a follow-up. Instead of a proper consultation, we only received a brief text message indicating a..

This establishment genuinely provokes my anxiety. For more than twelve months, they've been ineffective in addressing my health concerns, and the front desk staff treat patients as mere..

Whenever I required medical attention, scheduling was never an issue. The personnel are supportive, and the medical professionals demonstrate a high level of expertise and genuine care during..

Exceptional customer support and incredibly accommodating staff

The staff here, both at the front desk and the doctors, are incredibly welcoming and warm.

I've never encountered a medical practice as compassionate and accommodating as this one. Registering was a breeze, and I secured an appointment for the following day, where I met with an absolutely..

Everything appears satisfactory, welcoming, efficient, typically get attended to... all positive!

Utterly unsatisfactory service during today's appointment, prompting me to submit a formal complaint.

Despite varying perspectives among local residents and apparent strain on the medical practice's resources, I have personally found all my interactions with the surgery to be prompt and cordial.

Spacious and serene environment.

My advice? Find a new healthcare provider. And if you're stuck with them, absolutely demand imaging tests or a specialist consultation without delay.

I consistently experience warmth and support from the front desk staff, and the doctors are equally professional and thorough. Scheduling has never been an issue, as I can typically secure a..

Terrible customer experience. Communication is nearly impossible, and when you do connect, you're informed no appointments are available for weeks. Even if you manage a phone consultation, they call..

I have nothing but respect for the hardworking medical and administrative personnel, yet it's clear the surgery is severely overwhelmed. I've just spent three-quarters of an hour on hold simply..