St Peter's Surgery

I'm frustrated with the medical practice's lack of availability. This morning, I was fourth in line when they finally picked up the phone, only to be told no appointments were left. It's become..

Completely outrageous how impossible it is to schedule a consultation here. The front desk staff are incredibly unhelpful and discourteous, constantly gossiping instead of addressing incoming calls...

I'm fully aware that your medical practice is hectic, but the repetitive 8 AM phone routine claiming no available appointments except emergencies is frustrating. Your receptionists seem to believe..

Customer service is nonexistent, scheduling a doctor's appointment is a nightmare, and the overall quality has seriously deteriorated. They're completely unhelpful when you actually require..

The quality of this general practice has significantly declined since the pandemic. I'm thoroughly frustrated by the challenges in securing an appointment. The reception staff consistently advise..

The absolute worst general practitioner clinic imaginable. No available appointments and the reception staff lacks any semblance of friendliness. This terrible medical practice should definitely be..

Absolutely abysmal medical practice. They fall short of even the most basic standards, and I'd give zero stars if I could. Without a doubt, the most disappointing general practitioner I've ever..

How can it be that despite being 11th in line, no time slots are open? The medical professionals are skilled, but the scheduling infrastructure is seriously lacking.

I'm thoroughly dissatisfied with my medical care! Currently 32 weeks pregnant! I had blood drawn for my midwife approximately 3 weeks back! Just last week on Thursday she noted I require iron..

Absolute bottom of the barrel medical facility. Securing an appointment is virtually impossible, with 111 being the sole gateway and morning calls starting at 07:59 resulting in either technical..

The medical professionals at this clinic, particularly Dr O'Malley and the nursing team, are excellent. However, the reception staff are a significant problem. This morning, I experienced an..

This medical practice is absolutely the least supportive I've encountered. When patients require medical attention, they should be able to see a doctor, not be confronted with an impenetrable..

terrible customer service I phoned early morning and received a return call just 10 minutes later, only to be informed that all available appointments had vanished within mere moments. They..

These medical professionals are completely ineffective. In 13 months, I've consulted two doctors and experienced nothing but frustration. Their communication is terrible - you can't reach anyone,..

Absolute worst general practitioner I've ever encountered. Completely incompetent and unprofessional.

Today, I observed excessive chatting among staff instead of attending to duties, with phones left unanswered. At the pharmacy, they mishandled my medication and demonstrated subpar customer service,..

I attempted to schedule a medical consultation for my expectant wife, and we endured a 30-minute wait, only to be confronted by an incredibly unprofessional staff member who verbally harassed and..

Completely appalling how they constantly claim no appointments are available, and when I went to get blood work done, the place was completely empty since Covid. The general practitioners have it..

Utterly unacceptable conduct from the reception employees, using profane language during a phone call. These are the individuals meant to provide assistance, yet they choose to mock and verbally..

I called the surgery at 8:00 AM, and by 8:04 AM, I was already in a queue. I was offered a callback option, which I accepted. However, at 8:11 AM, the receptionist informed me that no appointments..