St George's Crescent Surgery
Dewi B. 5 months ago
Bad
Appointment
BadReception
AverageCleanliness
BadCare
BadRespect
BadSeen On Time
BadSt Georges Crescent surgery is a disgrace to the British NHS
I have been using this surgery for over 20 years and it has constantly bought me neglect from the Doctors and extremely below bar practising on the Doctors behalf. Since Dr A. and his wife Mrs A. left the surgery the practice has dramatically gone down hill. I used to only wait a handful of minutes if they were late for an appointment, they were great doctors who took pride in their work and there was proof of that for their patients. In the last decade since they have left the practice it has gone drastically downhill. After the A.'s left I was saw by three different Doctors who told me that my incurable diabeties type 1 had been cured because they lazily checked my average sugars and couldn't be bothered to investigate properly. One of these doctors told me to stop taking my insulin for 2 weeks because he believed I didn't need it any more. I never received an apology from any of the doctors on behalf of the surgery or nothing. No apology what so ever. Not only that but waiting times have increased to 30 minutes plus every time you get an appointment. IF you can get an appointment that is, usually the surgery make you wait up to a month and over to see a professional. Which is ridiculous for someone who has irritating skin conditions like me, something that the lazy Dr P. has told me I should be paying for myself even though I can not afford it. Dr P. also told me that 'fasting' would improve my life and solve all my problems with my skin condition. Which is malarkey at best, he was trying to get me to follow his beliefs and practices in order to solve a medically resolvable situation. Needless to say, I can not trust this Doctors surgery any more, I would not recommend it to my family or friends or anybody who wants a safe, healthy and decent future. Please do not register at this surgery as you and your family will pay the price over time. They are lazy with prescriptions, they are shambolic with waiting times and the doctors there are not looking out for what is best for the CUSTOMER which is ME and YOU because we pay their wages with our taxes. Join me everybody in making this surgery extinct by leaving and joining a practice that care today. DO NOT GO TO THIS DOCTORS!
The clinical staff demonstrated a lack of courtesy during my visit.
St George's Crescent Surgery
Julie M.
I called on Friday and spoke to a welcoming receptionist who was polite and helpful, asking me to ring back on Monday, which I did. When I called back, I spoke to another receptionist who was..
St George's Crescent Surgery
Kirsty D.
Attended an emergency appointment for my very young infant who was quite poorly. The appointment was located upstairs, and upon arrival I was instructed by a member of reception staff to remove my..
St George's Crescent Surgery
Jakey K.
The clinical staff member I saw was very friendly and assisted me in obtaining a referral I required. The reception team handles a considerable workload, but the main limitation appears to be the..
St George's Crescent Surgery
Sarah D.
The receptionist was excellent, compassionate and very supportive. The clinician made me feel comfortable and well cared for. The communication I received was outstanding and they demonstrated a..
St George's Crescent Surgery
Catrin P.
I have consistently received excellent care from the medical professionals at this practice.
St George's Crescent Surgery
Lisa W.
I visited the pharmacy on a Saturday to collect a prescription. The establishment operates a one-person-at-a-time policy, with customers waiting outside between entry and collection of their..
St George's Crescent Surgery
emma j.
The clinician provided excellent care, and the reception team were equally pleasant and helpful.
St George's Crescent Surgery
mandy n.
I have been attending this practice for more than two decades. Although circumstances have evolved and securing appointments has become more challenging in recent years, it is important to..
St George's Crescent Surgery
Ashleigh A.
Attended an appointment and found the clinician really nice and easy to talk to. They explained everything in detail and made sure I was comfortable before I left. 5*!
St George's Crescent Surgery
Karin S.
Following Dr. Alstead's retirement, the practice has significantly deteriorated. I once felt secure in my healthcare with him at the helm, but since his departure, I've only experienced stress and..
St George's Crescent Surgery
Jody W.
Recently visited and saw a new clinician in Room 4 who provided excellent care. It was refreshing to experience such attentive and professional service at this practice location. The reception staff..
St George's Crescent Surgery
Courtney M.
Reception I have contacted this surgery on multiple occasions throughout my time as a patient here. The reception team have consistently demonstrated patience and kindness during our interactions,..
St George's Crescent Surgery
Rachel K.
I have been a patient at this surgery for four years and have consistently been satisfied with the care provided. I can easily secure appointments by calling at 8 AM for same-day slots or by..
St George's Crescent Surgery
Anonymouse
The doctors I seen were very helpful and thorough very professional and everything was explained in plain English
St George's Crescent Surgery
Tina Harry
I saw a certain Dr on the 3rd of June he was very abrupt rude and unprofessional I came from the surgery very upset.I have been with the practice for many years and have never had any issues with..
St George's Crescent Surgery
karen L.
I would like to express my appreciation for the care my mother received during her recent visit. The clinician was very thorough, took time to listen to her concerns, and arranged all the..
St George's Crescent Surgery
Antoan D.
I called to discuss ongoing shoulder discomfort that has persisted for several months. During the conversation, I felt that the healthcare provider did not explore diagnostic imaging options and..
St George's Crescent Surgery
K D.
I have been attending this surgery throughout my life, and at 74 years old, I can say it was once considered an excellent practice in the area for many years. However, in recent times, it has lost..
St George's Crescent Surgery
Gareth E.
Excellent medical practice serving the local community. The team manages a busy workload with numerous patients while maintaining a welcoming and approachable manner. The clinicians at the surgery..
St George's Crescent Surgery
vapinpenguin v.