Forum Family Practice
Rachael T. 2 years ago • From Google
Great
Staff actually listen and take concerns seriously
This is an excellent practice, and overall a very good surgery with a diverse team of clinicians. Like many NHS services, there can be typical waiting times for routine appointments that extend several weeks ahead. However, I am able to reach them and secure an appointment when needed. In comparison to other practices I have attended previously, which were disappointing and gave cause for concern, this one stands out positively. When I have experienced urgent health matters, I have received same-day callback and appropriate care or guidance to the right services. The team demonstrates competence and friendliness, and it is uncommon for appointments to run significantly behind schedule. I feel my concerns are genuinely heard and addressed rather than dismissed, which was my experience elsewhere. Being properly listened to has resulted in accurate diagnosis and management of several health issues, which has genuinely improved my quality of life. This is the only practice where I feel confident seeing any clinician, though I do have two preferred practitioners who consistently remember my details and medical history. It is considerably less frustrating to discuss my health rather than waiting for someone to review my records. Despite seeing large numbers of patients, they remember me as an individual. That personal touch means a great deal.
The online consultation system made booking straightforward and convenient. This has been the most satisfactory general practice I have attended.
Forum Family Practice
Ian H.
Fantastic service and treatment from the practice. All of the clinical staff are brilliant, and I would like to give a special mention to one particular clinician who goes above and beyond. Thank..
Forum Family Practice
Peter A.
I recently relocated to this area following recommendations from family members and several acquaintances. I have been very pleased with the accessibility of speaking to a receptionist promptly, who..
Forum Family Practice
Fatima F.
The receptionist was welcoming and approachable.
Forum Family Practice
Stephanie R.
A healthcare professional administered an injection that was not what had been scheduled for my infant. After multiple discussions to clarify whether my child would be affected and learning that a..
Forum Family Practice
Lilian L.
I have recently registered with this practice and called this morning for the first time. I would like to praise the receptionist who answered my call—they were very attentive, compassionate, and..
Forum Family Practice
Ashleigh G.
From the front desk through to the clinical team, nothing was too much bother. The practice demonstrates excellent standards throughout and I cannot express enough gratitude to all the staff members.
Forum Family Practice
Pat Y.
I have been fortunate to receive care from this practice for many decades, and the standard of treatment has consistently been outstanding. This year has presented its challenges, yet the team has..
Forum Family Practice
Belxvs 5.
I relocated to this practice approximately a year and a half ago following my departure from another local surgery. I must say that from the very beginning, all members of staff at this practice..
Forum Family Practice
Rebecca W.
The finest healthcare professionals I've ever had the privilege of working with. They are truly an exemplary example of their profession. The clinical staff here are remarkably pleasant,..
Forum Family Practice
Kim L.
An outstanding practice where the clinical team consistently delivers exceptional care and frequently goes the extra mile for patients. This appears to be the most well-organised practice in the..
Forum Family Practice
David M.
I have been a patient since 1986. It is a wonderful practice with excellent clinicians and staff. The various doctors and healthcare professionals I have seen over the years have almost become..
Forum Family Practice
Paul B.
Our family recently transferred from our previous medical practice to this new one. We have only positive things to say about our new practice. Every member of staff, whether clinical or..
Forum Family Practice
Andrew H.
Despite the challenging circumstances we are all facing, the practice has maintained its commitment to providing quality care.
Forum Family Practice
S E.
The clinical staff and reception team displayed discourteous behaviour, and there appeared to be ongoing communication breakdowns between patients and various team members, which raised concerns..
Forum Family Practice
Nadeesha N.
A truly outstanding medical practice that I have had the pleasure of experiencing.
Forum Family Practice
Pd P.
I have found my experience with this practice to be unsatisfactory. Appointments have consistently run behind schedule, requiring lengthy waits on each occasion. Staff appear reluctant to assist..
Forum Family Practice
richard a.
We have been registered with this practice for approximately a year and have found the clinical team and support staff to be genuinely pleasant and accommodating.
Forum Family Practice
me m.
I recently had two appointments at my local GP practice and felt compelled to share how impressed I was with the care I received. My initial consultation was with a resident doctor, and they were..
Forum Family Practice
Robert A.
Attended for a scheduled appointment in the morning, but was informed by clinical staff upon arrival that the appointment had been cancelled. The reception team were aware of the cancellation,..
Forum Family Practice
Mark B.