The Discovery Practice

This is an excellent, modern surgery with a diverse team bringing varied levels of experience. The approach taken is very person-centred and tailored to individual patient needs. The clinical staff..

It is difficult to secure an appointment through standard telephone booking methods, with e-consultation being the only available option.

If you manage to reach someone at the practice (requiring an early morning call, though connections can be difficult), the clinical staff are quite competent. They're courteous and give proper..

This practice provided an experience that fell significantly short of my expectations. I found the approach to be lacking in compassion and understanding, and the overall conduct and communication..

This practice has been disappointing overall. The reception staff could be more respectful in their interactions. Parking facilities are limited with few available spaces in the area. The clinical..

I consistently hear negative commentary about this practice, but I must say that my own experiences have been entirely positive. The staff members across all roles have consistently demonstrated..

I recently registered with this practice and have already had occasion to attend two appointments, both of which were handled with impressive speed and professionalism. The nursing staff provided..

The reception staff experience was disappointing, and accessing an appointment with a clinician proved difficult.

The overall service is pleasant and the team members are friendly, however the clinical expertise appears to fall short in some areas. I have experienced a few concerns, particularly during my last..

The staff members at reception and in the clinical area were pleasant and accommodating, often willing to help with requests. However, there seemed to be a disconnect between what staff could agree..

The reception team and nursing staff appear to be pleasant and genuinely supportive, however the calibre of clinical care provided by the doctors falls short of expectations. I am aware of my weight..

I had a very negative experience with this practice. Last year, I received a diagnosis that I believe was incorrect, which led to me being admitted to hospital. I felt that the clinical assessment..

The most efficient practice I have experienced so far 👍 I am grateful

The practice frequently experiences delays with appointments, and there appear to be staffing gaps at reception which impacts the overall service quality.

I recognise the pressures facing the NHS, however I found the telephone service quite frustrating. Despite being seventh in the queue, I spent approximately four hours waiting to speak with someone...

I have made the decision to leave this practice after being a patient for over three decades. When I attempted to collect my repeat prescription at the pharmacy, I discovered that the practice had..

This practice fell well short of expectations. I would recommend considering alternative healthcare providers. The service quality was disappointing and did not meet acceptable standards.

Very disappointing experience. The clinical staff do not appear to give proper consideration to patient concerns, and reception coverage seems inadequate throughout the day. During my recent visit,..

I have not had an appointment with a clinician from this practice for many years, despite being in my eighties. I find it easier to arrange veterinary care for my pet than to see someone here, even..