NK

Nom K. 6 months ago • From Google

Rating

Bad

Staff arguments made waiting area uncomfortable

I would like to raise a formal concern regarding my recent experience at the practice. On two separate occasions, I was not called for my scheduled appointments despite waiting in the reception area. During this time, I observed staff members engaged in a disagreement with one another, which created an unprofessional and uncomfortable atmosphere. This situation appears to be connected to apparent staffing difficulties, and regrettably this is not an isolated incident during my time as a patient here. The experience caused me considerable stress and disruption, and I believe the standard of service fell short of what I would reasonably expect. I trust this matter will be given appropriate consideration and that steps will be taken to address these concerns promptly.

Other reviews for Gorton Medical Centre