Clifton Road Surgery

I'm normally fit and healthy, however I have a spinal issue and managed to get an appointment very quickly. The clinician I saw for the first time was extremely professional and explained my..

The service and care provided here have been consistently outstanding. The practice manages to blend modern digital communication methods with genuine personal attention, which is a difficult..

The reception team came across as unwelcoming, and I experienced difficulties with the initial assessments of my condition. It took multiple visits before my actual health issue was properly..

It is consistently difficult to secure an appointment at this practice, as the schedule appears perpetually full. This raises questions about the accessibility of the service when seeking medical..

I want to clarify that this rating reflects my experience with the reception team, rather than the clinical staff, as I didn't progress to that stage. I've noticed several negative reviews about the..

I submitted an online contact form this afternoon at around mid-afternoon for my child who was experiencing ear discomfort following a respiratory infection. A clinician called me back very quickly..

For those who don't work standard daytime hours, booking an appointment here is extremely challenging if you cannot call at 8am sharp. I have been attempting to secure a follow-up appointment for..

I cannot understand the poor reviews this surgery receives. I have recently received a serious diagnosis and the staff could not have been more friendly and helpful. From my initial appointment..

Everything went smoothly without any issues.

The reception team fell short of expectations, with their manner consistently failing to meet acceptable standards of courtesy.

Unhelpful and ineffective, not worth the effort to visit.

I have reached the view that a core issue affecting general practice services nationwide stems from a reluctance to manage certain patient presentations in primary care, with cases instead being..

This practice deserves a very low rating. Finding an available appointment is extremely difficult. The reception staff can come across as unhelpful and dismissive, and they insist on discussing your..

Thank you for your assistance during my recent visit.

I received treatment that I felt was unprofessional during my visit. The appointment booking system at this surgery is quite difficult to navigate, and I struggle to understand why advance bookings..

The reception team demonstrates politeness and helpfulness. After persisting with phone calls, same-day appointments can be obtained. It would be beneficial if online appointment booking were..

Disappointing experience since relocating to the area and registering with a new practice. I have consistently struggled to secure appointments at this surgery. When attempting to call at the..

I have always had a good experience with this surgery but this morning they really went the extra mile. A member of staff actually rang me while I was out to inform me about a medication change...

The practice could benefit from ensuring their clinicians have current guidance on medication options for nursing mothers. I felt the initial advice I received was inaccurate and needed to seek a..

I'm not satisfied with my experience. I have concerns about the approach taken by one of the clinicians. I attended an appointment that was arranged by letter for my daughter, but the practice..