Riverhouse Medical Practice
Anna K. 3 years ago • From Google
Excellent
Staff called back when I left the appointment
Hi, After a decade I have switched to a new GP practice and joined Riverhouse Surgery. I am very satisfied with this change. The service is excellent, efficient, and I feel valued as a patient. On one occasion when I was unable to wait due to some delays, I decided to return another day. I was pleasantly surprised when the healthcare provider called me back, offered an apology, and provided the assistance and guidance I needed over the phone. Thank you Riverhouse Surgery.
I have been attending this practice for several years and have found the clinical staff to be excellent. However, the reception team's demeanor has been disappointing and detracts from the overall..
Riverhouse Medical Practice
Mohammed M.
The staff members were not courteous, and I felt treated without respect.
Riverhouse Medical Practice
Peter C.
I have had a consistently positive experience with the medical professionals at my surgery. The clinicians I have seen demonstrate strong clinical knowledge and expertise in diagnosis and treatment..
Riverhouse Medical Practice
Carol Z.
I used to have positive experiences with this practitioner. Something seems to have changed over time, and I found my most recent appointment to be quite upsetting. From the moment I walked in, I..
Riverhouse Medical Practice
Caitlin C.
The medical professionals here are extremely supportive and attentive. Consultations feel unhurried and relaxed, appointments run punctually, and the team members are genuinely friendly and..
Riverhouse Medical Practice
Paul P.
I have been a patient at this practice for many years. The clinical staff members I have seen are among the most helpful and considerate healthcare professionals I could encounter. The reception..
Riverhouse Medical Practice
Kevin K.
Honestly, this is the finest medical practice I've attended and I haven't found anywhere else that compares.
Riverhouse Medical Practice
Marta N.
There is nowhere else to leave feedback about the medical professionals at this practice, but my experience needs to be shared. My husband attended an appointment yesterday and found it deeply..
Riverhouse Medical Practice
Suzanne T.
I have been a patient at this practice for more than two decades and greatly appreciate how punctual the appointment system is, along with the excellent quality of care provided by the clinical staff.
Riverhouse Medical Practice
Mohammad S.
I have been attending this surgery for many years and would like to express my sincere appreciation to all the clinical staff, particularly those in senior roles, and of course the reception..
Riverhouse Medical Practice
Anthonia O.
The automated message indicates that appointments can be booked between 8am and 1pm, then again from 2pm to 4pm. However, when I call at 8am, I'm frequently told to ring back at 8:30am, which seems..
Riverhouse Medical Practice
Patrick B.
Excellent medical practice. The staff demonstrate genuine compassion and attentiveness to what patients require. As with many NHS facilities, there is a tendency to address the immediate concern..
Riverhouse Medical Practice
Melissa M.
Things are going well so far! I only joined as a patient recently, but the team at reception has already provided outstanding support, and I'm looking forward to my time with this practice. It's..
Riverhouse Medical Practice
a a.
Excellent practice with healthcare professionals who genuinely demonstrate care and concern. Appointments are straightforward to obtain.
Riverhouse Medical Practice
Kevin L.
Excellent practice with a welcoming atmosphere. The staff were polite and provided substantial assistance. The clinicians were excellent and delivered outstanding help and care throughout my visit.
Riverhouse Medical Practice
Its S.
I have been attending this surgery for many years and have consistently found the services to be of a high standard. As someone working within the healthcare sector, I am aware of the challenges..
Riverhouse Medical Practice
Max W.
The medical professionals at this practice are excellent.
Riverhouse Medical Practice
Francis. G.
I recently made the switch to this GP practice after experiencing repeated disappointment with my previous provider. I had concerns that similar issues might occur elsewhere, but the standard of..
Riverhouse Medical Practice
Maria M.
Attempting to reach the practice by telephone frequently requires multiple attempts, with connection success being inconsistent and unpredictable. On the occasions when calls are answered, the..
Riverhouse Medical Practice
Rosie S.
Riverhouse surgery is brilliant! Highly recommend. I used to attend a different practice where I'd never see the same clinician twice and had a negative experience during an appointment regarding a..
Riverhouse Medical Practice
Anthony E.