AI

Anita I. 4 years ago • From Google

Rating

Bad

Staff dismissal of invisible illness concerns

I felt upset by my interaction with a staff member, as I experienced what I perceived as discriminatory treatment. Despite the practice's stated commitment to supporting disabled patients, I felt my invisible health condition was not properly understood or accommodated. I only remained for my son's appointment because he needed an X-ray. The two nursing staff who cared for my son were genuinely kind and professional, which was the positive aspect of the visit.

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