Beech House Surgery

I attended a local surgery this morning for an appointment with a junior clinician. They demonstrated excellent professionalism and maintained a welcoming, relaxed and positive demeanor throughout...

I recently became a patient at this practice. The overall service provided has been excellent, which is particularly noteworthy given the challenges facing general practice services across the..

I have been with this practice for approximately a year and have found my experience disappointing. The reception team have been unhelpful, with promises of callbacks that do not materialise and..

Generally a good practice overall. I feel strongly about raising awareness regarding my experience. I underwent what I perceived as unnecessary medical procedures that caused me discomfort, and..

The team at this practice are exceptionally welcoming and approachable.

The practice did not demonstrate the level of care I expected.

I cannot express sufficient gratitude for the exceptional care provided by the specialist nursing team. I experienced a significant flare-up of my skin condition, and during my recent appointment,..

I had an excellent experience during my visit today. The clinical staff member provided outstanding care, seeing me promptly and ensuring I felt well supported throughout my appointment. I'm very..

Ongoing support from an attentive clinician who demonstrates careful consideration of individual requirements and arranges appropriate follow-up care. Additionally, compassionate assistance from the..

Absolutely fantastic in managing a very delicate administrative matter. Really went the extra mile to ensure everything was resolved and made us feel valued as individuals rather than just another..

I have been very satisfied with this practice up to now. The front desk team stand out as being both courteous and approachable. It is refreshing to find that booking an appointment is..

Excellent service from the reception team through to the clinical consultation. The entire pathway from initial concern to treatment completion took less than six weeks, even during a particularly..

I have consistently experienced this practice to be outstanding. Whenever I have needed to see a healthcare professional, I have been able to access one without difficulty. The clinicians have..

I have found the service dismissive over the past year and a half, with unhelpful and rude interactions from staff members. Attempting to access a doctor proved difficult, and when contact was..

I have been attending this practice throughout my entire life. I have received care during childhood illnesses, pregnancy, health concerns affecting family members who were also patients, and most..

I'm very grateful to the reception staff member who was able to arrange an appointment for my child today, and I'd like to extend my thanks to the clinician involved for their assistance. The team..

The administrative processes at this practice have been disappointing, with poor responsiveness and a lack of helpfulness. There were instances where instructions from a specialist were not..

I attended for a blood test today and found the reception team to be extremely helpful. The healthcare professional who performed the test was very supportive and provided a reassuring experience..

Exceptionally supportive and compassionate. Demonstrated genuine empathy towards my requirements and the reception team displayed considerable kindness and comprehension. I have been a patient at..

The reception team displayed an unhelpful and dismissive manner during my visit.