Longrigg Medical Centre

I have been attempting to secure an appointment at a convenient time for the past couple of weeks without success. As my concerns have intensified, I attended the surgery this morning and was..

I'm confused about why it isn't possible to book an appointment by visiting the reception desk directly.

This practice does not meet expectations. Accessing appointments is difficult, as telephone booking is not available and online forms require waiting for a callback the following day, which may not..

I had an online medicine review with a member of the pharmacy team and would just like to thank them very much for listening to me.

It has been difficult to reach this medical centre. Multiple attempts to call today have resulted in either engaged lines or lengthy waiting times before speaking to reception staff. The..

It is extremely difficult to reach the reception team. There is a recorded message indicating the surgery has restricted hours during midday. Attempting to make contact consistently results in..

Since the pandemic, the practice has implemented an online consultation system. I find this approach unhelpful. It is possible to arrange face-to-face appointments with nursing staff, but not with..

Avoid at all costs. The clinical staff demonstrated unprofessional conduct, the wider team were unwelcoming, and there were significant parking difficulties at the location.

I have been with this practice for approximately a quarter century, but I'm sad to say my time there has come to an end. The ongoing issues with the online appointment system and the considerable..

The standard of this practice has fallen short of what I anticipated. I encountered difficulties when attempting to obtain an extended medical certificate beyond a single week. The receptionist..

I contacted the crisis team and they advised me to discuss medication options with my doctor. I mentioned that I had an online appointment available, and they suggested I call to arrange this. When..

The reception staff were unhelpful and difficult when speaking on the phone. The clinical staff, however, were excellent. The system for obtaining a callback appointment is frustrating, as it..

There is only one clinician here that I have found to be helpful, while I have had disappointing experiences with others. Additionally, I encountered a receptionist whose manner I found quite..

I found the staff to be unreliable overall. The clinical team appeared to lack sufficient knowledge and expertise across various health areas. Reception staff came across as dismissive and..

I was informed that test results would be available within a couple of days. However, several weeks have passed and the samples have yet to be processed. I have found myself repeatedly contacting..

I found my experience at this practice to be disappointing. I received significant health information from reception staff in a public area where other patients could hear, which felt inappropriate..

I have found it difficult to feel confident or reassured when visiting this practice. On multiple occasions when I have contacted reception, the staff have seemed unfamiliar with details regarding..

Visited today with my partner and I'm quite puzzled about how this practice continues to operate. The surgery appeared to have very few people present, and when seeking medical attention, we were..

I visited the practice a couple of months ago and had a positive experience. It was my first appointment with this clinician and they were very helpful and approachable. The service was excellent.

The practice declined to issue a repeat medication request that was submitted ahead of the standard timeframe. When attempting to contact the prescription department by phone, the line was..