All Saints Medical Centre
George B. 5 years ago • From Google
Excellent
Staff do their best under difficult circumstances
I believe many of the negative reviews posted here are rather unjustified - I'm not convinced that everyone fully grasps the constraints and limitations the team faces when managing appointments. The booking system isn't solely dependent on individual callers ringing at opening time, so it's understandable that staff become overwhelmed during periods of high demand. I'm also curious about claims regarding staff rudeness, as I've consistently been treated with respect whenever I've interacted with them, and I've made an effort to be equally respectful in return. I have witnessed instances where patients have become quite vocal and demanding, insisting that their needs take priority over others waiting. When you're regularly exposed to that kind of behaviour, it's natural to be less patient with someone frustrated about waiting times. The clinical staff have been excellent during my appointments. It's important to remember that these individuals are genuinely committed to helping patients and suggesting otherwise simply isn't accurate - I'd encourage anyone to consider the dedication required to work in this environment. As has been mentioned in other feedback, this is an NHS practice dealing with the significant challenges the health service faces nationally. If you're unable to acknowledge these pressures, private healthcare may be a more suitable option for you.
Outstanding practice. The reception team consistently demonstrates helpfulness, courtesy, and a willingness to provide exceptional service. The clinical staff are equally compassionate and maintain..
All Saints Medical Centre
Vicki W.
I'm puzzled by some of the critical feedback this practice receives. Throughout my visits, I've consistently experienced patience and understanding from both the clinical staff and reception team...
All Saints Medical Centre
Vicki C.
I recently received feedback from a healthcare professional suggesting I increase my physical activity and adjust my lifestyle. This comment affected my confidence, particularly since I already..
All Saints Medical Centre
Ana G.
The staff here are wonderful and very helpful and attentive. This has been the best general practice I've attended in my many years living in London. The clinicians are excellent and genuinely..
All Saints Medical Centre
L Z.
Before registering with this practice, please be aware that once registered you may find it difficult to change your GP unless you relocate to a different area, so consider carefully before..
All Saints Medical Centre
yovkoto y.
Unwelcoming and disappointing service experience!
All Saints Medical Centre
Robert F.
The receptionist's manner towards me was not pleasant.
All Saints Medical Centre
Mederlet L.
It is difficult to secure an appointment by telephone with the practice, as calling at the designated morning time slot does not guarantee availability. The challenge of obtaining an appointment can..
All Saints Medical Centre
V A.
I contacted the medical centre and experienced silence on the line, requiring me to ask multiple times whether anyone was there to help. Eventually, someone responded with minimal acknowledgement,..
All Saints Medical Centre
Gregorio F.
I made the decision to transfer to a nearby practice as I felt the previous GP was not providing the referrals I needed and there were concerns about communication with specialist services. At the..
All Saints Medical Centre
maria m.
Disappointing experience with the service received. The reception staff appeared uncertain and seemed reluctant to arrange an in-person appointment, particularly concerning as this was needed for my..
All Saints Medical Centre
Big M.
I have experienced ongoing difficulties obtaining my medication despite having a chronic health condition, and the inability to access my prescriptions has significantly impacted my mental wellbeing..
All Saints Medical Centre
Love p.
I attempted to book an appointment by calling early in the morning as instructed, and was told to try again the following day. However, when I called back, there were no available slots. I was..
All Saints Medical Centre
Rahul S.
I wish I could give a lower rating. The service was extremely disappointing and frustrating. The staff seemed uninterested in listening to concerns during phone consultations, appearing more focused..
All Saints Medical Centre
Veronica E.
The overall experience at this practice was disappointing, with particular concerns regarding the service provided by the front desk staff.
All Saints Medical Centre
Dan O.
Have been a patient at this practice for a considerable time. Recently required an appointment regarding a matter of concern. Was promptly contacted and scheduled for a consultation in a timely..
All Saints Medical Centre
Rianna p.
I am a relatively new patient at this practice, having registered within the past year. I have been very satisfied with the standard of care I have received. My usual method of communication is..
All Saints Medical Centre
Anatolijs B.
Attended on Saturday morning before 10am, but found the premises closed despite the stated opening time of 11:30am. This was quite disappointing.
All Saints Medical Centre
Melody B.
Why bother writing a review for an NHS surgery, it's not a private facility. Go and get a job that allows you to access a private surgery with a perfect reception and waiting area. Jokes aside, when..
All Saints Medical Centre
Kirtan C.
The reception team displayed a lack of friendliness, with one particular staff member coming across as unwelcoming and dismissive during my visit.
All Saints Medical Centre
Steven B.