All Saints Medical Centre
George B. 5 years ago • From Google
Excellent
Staff do their best under difficult circumstances
I believe many of the negative reviews posted here are rather unjustified - I'm not convinced that everyone fully grasps the constraints and limitations the team faces when managing appointments. The booking system isn't solely dependent on individual callers ringing at opening time, so it's understandable that staff become overwhelmed during periods of high demand. I'm also curious about claims regarding staff rudeness, as I've consistently been treated with respect whenever I've interacted with them, and I've made an effort to be equally respectful in return. I have witnessed instances where patients have become quite vocal and demanding, insisting that their needs take priority over others waiting. When you're regularly exposed to that kind of behaviour, it's natural to be less patient with someone frustrated about waiting times. The clinical staff have been excellent during my appointments. It's important to remember that these individuals are genuinely committed to helping patients and suggesting otherwise simply isn't accurate - I'd encourage anyone to consider the dedication required to work in this environment. As has been mentioned in other feedback, this is an NHS practice dealing with the significant challenges the health service faces nationally. If you're unable to acknowledge these pressures, private healthcare may be a more suitable option for you.
This practice appears to be among the most challenging surgeries to access. The availability of remote consultation slots seems quite limited, making it extremely difficult to obtain telephone..
All Saints Medical Centre
Veronica E.
The overall experience at this practice was disappointing, with particular concerns regarding the service provided by the front desk staff.
All Saints Medical Centre
Satvir D.
I have been a patient at this practice for a considerable length of time and have noticed a significant decline in the standard of care provided. The practice appears to be failing to meet the needs..
All Saints Medical Centre
Angeliki V.
The practice is satisfactory. I feel that the staff demonstrate care towards me. All of the clinicians are excellent. I would highly recommend this practice.
All Saints Medical Centre
Christine V.
I have experienced discourteous behaviour from multiple members of the reception team across several visits. You may wish to consider registering with an alternative practice.
All Saints Medical Centre
CHARLOTTE K.
Since relocating to this practice, I have found my experience to be quite positive overall. Booking appointments has been straightforward and convenient, and the team has demonstrated friendliness,..
All Saints Medical Centre
yovkoto y.
Unwelcoming and disappointing service experience!
All Saints Medical Centre
katrina d.
Unable to process a referral accurately. Consulted with two clinicians, one of whom did not follow through on what they indicated they would do, and the other interrupted me while I was responding..
All Saints Medical Centre
Lu L.
It proved quite challenging to secure an appointment or even arrange a telephone consultation, as the booking system was unable to accommodate me through the available channels due to my recent..
All Saints Medical Centre
Sylvia M.
I have had a positive experience since joining this practice. Recently, I submitted a query through the online consultation system and received a prompt response with an appointment offered shortly..
All Saints Medical Centre
Oyindamola A.
The reception team were pleasant and provided excellent assistance. The appointment was scheduled promptly. The practice offers a self-service station where patients can conveniently measure their..
All Saints Medical Centre
Daniel D.
Reception staff were helpful and efficient. Unfortunately, my consultation was disappointing. The clinician made little effort to understand my situation and frequently interrupted me during the..
All Saints Medical Centre
George B.
I believe many of the negative reviews posted here are rather unjustified - I'm not convinced that everyone fully grasps the constraints and limitations the team faces when managing appointments...
All Saints Medical Centre
Steven B.
Outstanding practice. The reception team consistently demonstrates helpfulness, courtesy, and a willingness to provide exceptional service. The clinical staff are equally compassionate and maintain..
All Saints Medical Centre
Rachel L.
I recently relocated and am searching for a new GP practice, so I decided to compare reviews of potential surgeries with my current one. I was surprised to see such a low rating for my present..
All Saints Medical Centre
Dan O.
Have been a patient at this practice for a considerable time. Recently required an appointment regarding a matter of concern. Was promptly contacted and scheduled for a consultation in a timely..
All Saints Medical Centre
Jozef M.
Based on my visits, I have found the team at the surgery to be consistently helpful and approachable. The practice handles a high volume of patients, and I have observed how the reception team..
All Saints Medical Centre
L Z.
Before registering with this practice, please be aware that once registered you may find it difficult to change your GP unless you relocate to a different area, so consider carefully before..
All Saints Medical Centre
Vicki W.
I'm puzzled by some of the critical feedback this practice receives. Throughout my visits, I've consistently experienced patience and understanding from both the clinical staff and reception team...
All Saints Medical Centre
Magda H.
My time at this practice was disappointing and extended longer than necessary. The reception staff displayed unprofessional conduct on multiple occasions, including providing incorrect appointment..
All Saints Medical Centre
London G.