Gayton Road Health Centre
Dave R. 2 years ago • From Google
Excellent
Staff explained everything clearly throughout procedure
I recently underwent cataract surgery and am delighted with the outcome. The preparation team handled my left eye with attentiveness and professionalism, incorporating a friendly manner that helped me feel at ease. Following this, I had a final eye assessment and consultation with the consultant surgeon before being transferred to theatre, where the procedure was performed with support from the operating theatre staff. The entire experience was seamless, professional, and welcoming. The preparation staff explained each step clearly during the initial phase. The theatre team ensured I remained comfortable and relaxed throughout. The surgery itself took approximately 20 minutes, after which I was returned to the prep area to recover until I felt orientated. My original appointment was scheduled for later in May, but due to a cancellation, I was able to have my left eye treated earlier in the month. I was advised to proceed with my subsequent appointment for my right eye, which took place this morning. Within less than 12 hours, I noticed improved clarity and sharpness in my vision. Following the initial procedure, I received a follow-up call the next day from the staff member who conducted my original assessment in March to check on my progress, with another call arriving a week later. The results have exceeded my expectations, and I would strongly recommend this team to others. Thank you.
Excellent variety of healthcare services provided by friendly and professional clinical staff and administrative team. The practice also benefits from an on-site pharmacy facility that demonstrates..
Gayton Road Health Centre
Madduri k.
The location offers convenient parking facilities at no cost.
Gayton Road Health Centre
Andrew M.
The nursing staff consistently demonstrate courtesy and provide clear explanations throughout appointments.
Gayton Road Health Centre
Norman M.
This feedback does not concern the clinical care provided at the surgery. However, I do wish to raise concerns about how administrative matters are managed. I required a form to be completed to..
Gayton Road Health Centre
Dave R.
I recently underwent cataract surgery and am delighted with the outcome. The preparation team handled my left eye with attentiveness and professionalism, incorporating a friendly manner that helped..
Gayton Road Health Centre
Hi Y.
It has been challenging to schedule an appointment with a healthcare provider at this practice. I experienced what I felt was discourteous treatment from the reception staff, including having my..
Gayton Road Health Centre
jonathan h.
The practice always seems to have a lot going on.
Gayton Road Health Centre
Matthew H.
The service was disappointing. I spent a considerable amount of time on the phone attempting to book an appointment, only to be informed that no slots were available. There was no suggestion of an..
Gayton Road Health Centre
joe j.
Completely unhelpful experience with no availability for routine consultations. Instructions were given to call back at a specified time for afternoon slots, but after an extended wait on the phone..
Gayton Road Health Centre
Mike N.
Not the most ideal location to attend
Gayton Road Health Centre
AV A.
My visit today went better than expected, with the reception team being particularly helpful and accommodating.
Gayton Road Health Centre
Basil P.
The practice has cancelled appointments on multiple occasions, which has been frustrating and inconvenient.
Gayton Road Health Centre
Lyn W.
The care provided by clinical staff has consistently been of high quality. The reception team demonstrates genuine effort within the constraints of their role. It is important to recognise that..
Gayton Road Health Centre
Teresa W.
This is the finest practice I have been a part of. The reception team consistently demonstrates exceptional helpfulness and willingness to go the extra mile. The pharmacy staff on site are equally..
Gayton Road Health Centre
Gareth C.
The reception staff are accommodating and supportive, though it can occasionally be challenging to secure an appointment with your preferred clinician. It may be useful to note that if you are..
Gayton Road Health Centre
Lyn Watts
Always received first class care and support for multiple medical conditions from everyone at the practice. Easy to access with disabled facilities. Would recommend to anyone
Gayton Road Health Centre
Joanne B.
I rarely take the time to write reviews about medical practices, but I felt compelled to share my positive experience with the service I received at the Gayton Road location today. My morning..
Gayton Road Health Centre
Andy T.
I attended for a routine blood test and was advised to have a respiratory concern assessed by a clinician. Following an appointment, I was prescribed antibiotics. Later that same day, a clinician..
Gayton Road Health Centre
Yasmin N.
I would like to express my gratitude to the pre-operative, post-operative and theatre staff for the excellent care I received over the past few weeks. I underwent eye surgery on both eyes with a..
Gayton Road Health Centre
Emmanuella K.
I called today with some questions about the service, and the receptionist who answered was genuinely pleasant and cheerful. She took the time to explain everything clearly, remained courteous..
Gayton Road Health Centre
Bret B.