DR

Dave R. 2 years ago • From Google

Rating

Excellent

Staff explained everything clearly throughout procedure

I recently underwent cataract surgery and am delighted with the outcome. The preparation team handled my left eye with attentiveness and professionalism, incorporating a friendly manner that helped me feel at ease. Following this, I had a final eye assessment and consultation with the consultant surgeon before being transferred to theatre, where the procedure was performed with support from the operating theatre staff. The entire experience was seamless, professional, and welcoming. The preparation staff explained each step clearly during the initial phase. The theatre team ensured I remained comfortable and relaxed throughout. The surgery itself took approximately 20 minutes, after which I was returned to the prep area to recover until I felt orientated. My original appointment was scheduled for later in May, but due to a cancellation, I was able to have my left eye treated earlier in the month. I was advised to proceed with my subsequent appointment for my right eye, which took place this morning. Within less than 12 hours, I noticed improved clarity and sharpness in my vision. Following the initial procedure, I received a follow-up call the next day from the staff member who conducted my original assessment in March to check on my progress, with another call arriving a week later. The results have exceeded my expectations, and I would strongly recommend this team to others. Thank you.

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