Northumberland Park Medical Group

I needed to register a family member at a new GP practice following a house move and arrange for essential medication to be delivered, as they had significant mobility limitations. I live in a..

Contacted the practice during the afternoon seeking advice and an appointment for a family member who had recently been discharged from hospital. The receptionist suggested arranging a callback the..

I have had a very disappointing experience with this practice. I called requesting an appointment on Thursday and was advised that a clinician would contact me at 7.30am on Tuesday. When I called..

Very pleased with the standard of care received. Appointments are consistently prompt, and the healthcare provider demonstrates a genuine willingness to listen and offer helpful guidance.

This has been my least satisfactory experience with a GP practice. I have found the reception team challenging to interact with, and during a recent visit I experienced being interrupted and..

I am finding it extremely challenging to access the login system and request repeat prescriptions through your new platform. This setup does not appear to be user-friendly for older patients who are..

I felt compelled to write a review, which I rarely do, but after receiving such helpful support from a member of the triage team, I had to share my experience. After calling in the morning to..

Since relocating to the North East a couple of years ago, I'm pleased to report that this GP practice is among the finest I have experienced. I've consistently been able to access appointments with..

The appointment system feels disorganised, with the early morning booking process resembling a lottery where getting through is uncertain. This approach means people often delay seeking help until..

Excellent medical practice with disappointing reception experience and limited customer service awareness.

We relocated to this area a few months ago and switched to this practice. I completed the online registration process. I received an email from a member of the practice team indicating I had..

Having experienced various GP practices across different regions of the country, I would say this one ranks among the best I have encountered. The reception team have consistently demonstrated..

I was receiving regular medications through a weekly dispensing system. My entire family was removed from the practice with only one day's notice before the Christmas period. The pharmacy was not..

The clinical staff I've encountered have been excellent, however the current appointment scheduling system presents significant challenges. Appointments can only be booked through a single telephone..

My husband and I were very grateful for our recent appointments. The clinician we saw proved to be extremely helpful and supportive, taking time to explain matters to us in a clear and..

I was very disappointed with my experience at reception when requesting an appointment for a nurse to examine a health concern and being offered a slot six weeks away, with a suggestion to visit an..

I had to request an appointment at reception and was seen by a clinician within just a few minutes. Since this wasn't an urgent matter, I had anticipated needing to wait until the following day, so..

I have encountered a couple of unsatisfactory visits at this medical centre and, regrettably, my issues have not been resolved. As a result, I feel compelled to seek care elsewhere.

It was challenging to secure an appointment through the usual channels. After contacting the out-of-hours service, I was eventually able to arrange an evening consultation. However, the clinician's..

I would recommend this practice to anyone I know, as the clinician has made a tremendous difference to my elderly relative's life. I cannot thank them enough, as they have been absolutely wonderful...