Charlotte Keel Medical Practice

I've been incredibly satisfied with this surgical practice. They genuinely go above and beyond and have provided exceptional care. Initially, I was extremely anxious about choosing them due to the..

Unusual and uncomfortable interactions with the front desk staff and security personnel. However, the dental reception team was delightful and welcoming.

Can't get through to anyone! Absolute worst medical practice I've encountered!

Getting an appointment with this practice is an absolute nightmare. I've been attempting to schedule a visit for nearly a month, but their phone line is perpetually engaged. When I physically went..

I've been a patient at this medical office since childhood, and despite rarely writing reviews, I feel compelled to share my experience. The practice is incredibly frustrating - there's never..

I relocated from Montpelier despite its proximity because securing an online consultation after 8:05 AM seemed impossible. I submitted an e-consult around 8:30 for Charlotte Keel, and remarkably, a..

Urgent dental visit arranged via 111, but encountered a cash-only payment hiccup upon arrival. The staff hadn't communicated the cash requirement during booking, contrary to what 111 suggested. I..

Throughout my pregnancy and after giving birth, Charlotte Keel has been incredibly supportive. Dr Thompson demonstrated genuine care and offered excellent advice regarding my medical needs. I'm..

Getting an appointment here is an absolute nightmare. You must persistently dial in the morning with zero queuing system. I've already made 31 attempts, and this is my second consecutive day of..

I am utterly devastated by the abysmal treatment I encountered at my general practitioner's office this morning. My recent interaction was nothing less than horrifying. With visibly infected facial..

I've experienced immense frustration attempting to secure a medical consultation over the past week. Even though 111 indicated I required immediate attention and scheduled an appointment, I..

My interactions with this practice have consistently been positive. The entire team demonstrates professionalism and compassion. Their online appointment system for non-urgent matters works..

Scheduling a consultation here is incredibly challenging and frustrating.

Avoid this establishment if you identify as transgender, as it is not a welcoming or inclusive environment for individuals of diverse gender identities.

I spent the entire day attempting to contact the clinic, with no success until I finally reached someone about my persistent cough and four-day hiccup episode. Their initial response was dismissive,..

The employees at this establishment consistently provide exceptional support, and I deeply value their dedication and effort.

Their communication is abysmal - I've been trying to reach them since yesterday with zero callback, and their service quality continues to deteriorate year after year. This experience has been..

Absolutely terrible customer experience

The personnel are fantastic, but it's evident that this medical facility lacks the necessary financial resources to adequately serve the community. Patients face unreasonably long wait periods, and..

I've been with this medical practice for a while now, and they've consistently impressed me. Their approach is comprehensive, with doctors who collaborate effectively across departments and always..