Bowling Highfield Medical Practice

I found it frustrating to wait an extended period while on hold, only to be informed that the call could not be processed at that time and asked to ring back later.

I have been attempting to contact this practice throughout the week and consistently received the same automated response indicating that calls cannot be processed. I tried calling from multiple..

I was prescribed a topical treatment, only to be informed later that same day that I needed a medical consultation. However, I was advised that appointments wouldn't be available for two to three..

I recently contacted the practice regarding an ongoing referral matter that I had been managing for several months. The staff member I spoke with demonstrated professionalism, understanding, and..

The automated telephone system is extremely frustrating, particularly when facing lengthy queues for routine enquiries. The experience at the other location appears similarly problematic, and the..

I am a relatively new patient at this practice, and while I did not visit doctors frequently in the past, I have now reached a stage in life where occasional health concerns have made appointments..

I must commend the reception team for their courtesy and attentiveness whenever I have contacted the practice. While I regret not noting the name of the staff member who initially assisted me over..

I had a very poor experience at this practice.

The reception staff were extremely helpful and efficient. My inquiry and documentation were processed promptly.

I had a disappointing experience when attending an appointment where I felt information was not provided as promptly as it should have been, despite having made several attempts to request it..

Extremely disappointing experience at this GP practice. The telephone system only offers automated messaging, and it proved impossible to reach a live person. I attempted to arrange an appointment..

The practice opens at 8am, and I began calling at one minute before the opening time. By ten minutes past eight, I had made numerous unsuccessful attempts to reach someone without receiving any..

I have been waiting for an extended period to receive an appointment for a blood test related to my ongoing health monitoring.

Bowling Hall Medical Practice, Throughout our time as patients at this practice, my wife and I have consistently received good service from the staff. While appointment availability can be..

Attended a scheduled follow-up appointment today that included a blood test, with another appointment offered twenty minutes afterwards. There were other patients in the waiting area discussing..

I consistently receive the guidance I require. The team demonstrates considerable effort in delivering quality care. I appreciate their commitment.

After experiencing two particularly challenging weeks involving hospital visits and confusion surrounding my medications, I finally received a telephone call from the practice. A trainee clinician..

I had a telephone appointment scheduled, but experienced significant delays in being contacted. When the call eventually came through, the connection was extremely brief before being disconnected...

It took several days to secure an appointment. The reception experience was disappointing, with staff appearing dismissive and making me feel like an inconvenience. I was subsequently offered a..

I believe the healthcare system may be moving towards privatisation… it's becoming increasingly difficult to access appointments with medical professionals, and emergency departments appear to be..