SH

Steve H. 2 years ago • From Google

Rating

Excellent

Staff handled the phone call professionally and efficiently

Many thanks, the professionalism of the staff. My wife phoned after being sent home from work and found the system at its best, from the receptionist arranging a telephone assessment to attending the surgery for an assessment, receiving tests from clinical staff to being referred to the hospital assessment unit, where we also experienced the NHS at its best regardless of all the media coverage. Professional at all levels from making the first phone call to the caring nature of the clinical team through to the staff at the hospital, and this was my wife's first admission to hospital.

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