Denmark Street Surgery

I have experienced ongoing challenges over several years with the administrative team addressing my repeat medication requests. My communications and formal complaints appear to go unaddressed, and..

I'm sure the medical staff must be tired of seeing me so frequently, but I'm grateful for their efforts in helping to address my health concerns. The reception team has been wonderful as well.

I have been a patient at this practice for over two decades and am disappointed with the current situation. The telephone system appears overwhelmed with significant wait times reported, and there..

I have consistently had positive experiences at this practice with excellent healthcare professionals. My only concern is that the telephone lines tend to be quite congested and difficult to get..

I attended this practice for approximately two years while expressing concerns that something wasn't right. When I eventually experienced noticeable physical changes, I felt it necessary to bring a..

It can be challenging to secure an appointment at this practice.

I previously left a review some years ago but have decided to remove it as circumstances have evolved. However, my assessment of the clinical staff remains consistent. The healthcare professionals I..

A satisfactory medical practice. Content with my patient status here.

It has been extremely frustrating attempting to arrange an appointment with a GP. The link provided by reception staff was unhelpful and did not function as intended. There was no visible calendar..

This has been the most frustrating experience I've had with a medical practice. Getting through by telephone is incredibly challenging, and when you do manage to connect, you face substantial..

A brief visit to the surgery, which most people find rather unpleasant. There was no queue when I arrived and I was called through fairly promptly, though this isn't guaranteed every time, and you..

Update. Made an off the cuff remark during a call, to which the receptionist responded in a way that felt dismissive and then ended the conversation. Given that some patients may be dealing with..

Excellent practice with a welcoming reception team and outstanding clinical staff who demonstrate genuine care for their patients. The clinicians are meticulous in their approach to diagnosis and..

I am satisfied with the care I receive here. There is some waiting time to reach someone by phone and to be seen by my regular GP, though this appears consistent with other practices I have..

Excellent healthcare professionals I've experienced.

The staff at the front desk are very pleasant.

The team here are really approachable and provide excellent support whenever you have questions or need to arrange an appointment 👍👍

Excellent and prompt care received

A clinician at the practice was there for me during an incredibly difficult period when I experienced significant personal losses within a short timeframe. I don't know where I would have been..

Unable to secure an appointment. Extremely frustrating. Questioning what healthcare contributions are being used for. Access appears limited unless facing a life-threatening situation. Considering..