Stroud Green Medical Centre
Gnonzan M. one year ago • From Google
Bad
Staff kept passing me around without follow-up
I'm in my second trimester of pregnancy and have been deeply disappointed by the standard of care I've received at this practice. On multiple occasions when I've contacted them, I've had to repeatedly mention my pregnancy status, which has caused me considerable concern. I've been experiencing significant tiredness, shortness of breath and general unwellness for an extended period, yet rather than receiving appropriate support, I've felt overlooked and shuffled between different staff members without any meaningful follow-up care. There have been particular instances where I've found interactions unhelpful. I've noticed a pattern of uncertainty in consultations, with callbacks needed to discuss matters with colleagues. On one occasion, I was asked about providing samples without having received prior instructions to do so, and was subsequently contacted via text asking me to collect the necessary forms. When I attended the practice, there was no record of this on their system. I returned the following day, but staff remained unclear about the situation, even after I showed them the messages I'd received. I had already completed the samples and was reluctant to repeat them, yet the practice appeared disorganised and unable to resolve the confusion. This experience has been draining and anxiety-inducing, particularly given my pregnancy. This isn't an isolated incident either. Previously, when I brought my child in with digestive complaints and a head injury, the examination felt cursory and my concerns were not taken seriously. The breakdown in communication, lack of consistency, and overall quality of care at this practice feels unacceptable to me. I'm seriously contemplating switching to a different GP practice because I no longer feel confident in the level of care and support being provided.
Excellent medical practice with supportive team members and reasonable availability for booking appointments.
Stroud Green Medical Centre
Stephen B.
I have been attending this practice since relocating to the area more than a decade ago. Both my partner and I have consistently received outstanding care throughout this entire period. When..
Stroud Green Medical Centre
Anthony A.
An excellent medical practice where I receive outstanding care from all members of the clinical team who monitor my health.
Stroud Green Medical Centre
caroline w.
The clinician demonstrated genuine empathy and kindness when treating my daughter, with a clear focus on personalised care. Although this was our first visit with them, the experience was positive..
Stroud Green Medical Centre
Nikkita O.
Every time I attend an appointment, I find myself waiting considerably longer than expected before being seen. I would suggest reconsidering the practice of allocating specific appointment times..
Stroud Green Medical Centre
Joana N.
The team demonstrated genuine care and attentiveness, providing excellent service throughout my visit.
Stroud Green Medical Centre
Mark C.
Demonstrated a strong grasp of the situation during the consultation.
Stroud Green Medical Centre
Delyia B.
I was able to secure an appointment the same day I requested it. The clinician demonstrated a warm and approachable manner throughout the consultation.
Stroud Green Medical Centre
Chloe H.
I'm really pleased with this GP practice. I relocated from a different local surgery and have found this one to be significantly better. The reception team are wonderfully friendly and supportive,..
Stroud Green Medical Centre
Dave B.
Extremely pleasant and very supportive throughout my visit. Couldn't be more satisfied with the care received. Thank you to the entire team at the practice.
Stroud Green Medical Centre
Helen T.
Excellent experience. The practice is run very efficiently. The front desk staff were particularly accommodating and supportive.
Stroud Green Medical Centre
Sean A.
The team members are excellent. They go the extra mile and are a real asset to the local community and the NHS. Despite being a long-standing patient, I continue to be impressed by their..
Stroud Green Medical Centre
Olenka O.
I would like to express my sincere appreciation to my GP and all the staff at the practice. They have consistently been welcoming and attentive, demonstrating high levels of professionalism and..
Stroud Green Medical Centre
Luke T.
A truly outstanding GP practice with a dedicated team, which stands out in the local area as a rare find. I wouldn't describe it as flawless, as that would create unrealistic standards given the..
Stroud Green Medical Centre
Lisa l.
The reception team demonstrated excellent helpfulness, which enabled me to secure an appointment with a clinician on the same day. A member of the reception staff also kindly assisted with arranging..
Stroud Green Medical Centre
Viktorija O.
The best NHS Medical Centre I have been to so far! I have been treated with utmost care and respect every time. The staff are very professional and friendly. Special thank you to the clinician who..
Stroud Green Medical Centre
Abigail V.
I'm really pleased I switched to this practice a year ago. The reception staff are excellent and consistently go above and beyond to be helpful and accommodating. The clinicians are genuinely..
Stroud Green Medical Centre
Fiona h.
The clinician demonstrated genuine concern and compassion, helping me through a challenging period. Through regular check-ins and adjustments to my treatment plan to meet my individual needs, I felt..
Stroud Green Medical Centre
Nergis Y.
I registered with this practice because of its strong reputation in the area, but I have been disappointed by several aspects of my experience. I require a medical exemption certificate for..
Stroud Green Medical Centre
Caroline R.
Positive experience with helpful and well-informed staff providing good care.
Stroud Green Medical Centre
Millie H.