Seaton Park Medical Group

The practice website indicates opening hours beginning at 7 a.m. When I arrived shortly after this time, I found the gates secured and was therefore unable to complete the task I had come to do.

I received a letter instructing me to schedule an appointment through the online system. However, when I attempted to access it, I was informed that the service was temporarily unavailable and would..

This practice is extremely challenging to get an appointment at. I was 12th in the queue before 9am only to be informed that all available slots had been taken and was directed to contact an..

I had a telephone appointment scheduled for the morning. I did not receive contact by the expected time and when I called the surgery to follow up, I was informed of specific time windows for when I..

I find the appointment request process quite challenging. There's a requirement to provide extensive detail about my symptoms before having any opportunity to consult with a healthcare..

I have been extremely frustrated with my experiences at this practice over an extended period. As someone who requires essential medication to manage my health condition, I found it concerning when..

I found the phone interaction to be unhelpful, and the staff member's demeanor was rather unwelcoming.

I have found myself dissatisfied with the practice overall.

This practice falls well short of expectations and represents the poorest experience I have had with a GP surgery. A formal complaint was submitted several weeks ago, yet there has been no..

I feel reluctant to seek care anymore given how things are changing. You're lucky if you can speak to someone, but more often you're expected to complete online forms instead. It's the direction..

I have experienced significant difficulties with the service at this medical practice. Obtaining an appointment requires a lengthy wait, and when seen, I felt the clinical approach was inadequate...

It is extremely difficult to obtain an appointment with a clinician at this practice. When attempting to book, I am repeatedly directed to contact alternative services, which has not proven helpful..

The service has been disappointing. I have been attempting to secure an appointment for several weeks, but the practice consistently appears to have no availability. As a result of this difficulty,..

This is a good doctors surgery. The medical staff are excellent and the nursing team are equally impressive. I'm familiar with several members of the team and appreciate how they keep me informed..

Following some difficulties with the clinic, I contacted the surgery in the early afternoon. I was assisted by a pleasant staff member who demonstrated excellent communication skills and a genuinely..

I have been attending this GP practice for many years. After attempting to secure an appointment over a two-week period, I was eventually informed that my registration status had been removed from..

An evaluation of my ankle injury today was, in my view, conducted with professionalism and thoroughness. The healthcare provider offered clear and easy-to-understand guidance along with a..

This practice has been frustrating to deal with. Getting through to speak with someone at reception has proven difficult, and there are limited alternative options in the area. Attempting to reach..

This practice has consistently demonstrated a supportive approach. I would characterise the service provided as satisfactory.

Submitted my registration paperwork on a Friday and was registered by the following Monday morning with an appointment scheduled that same day given the urgent nature of my situation. This was a..