Castlegate & Derwent Surgery
JJ
Jacqueline J. 3 years ago • From Google
Excellent
I have been a patient at this practice for over two decades. During recent years, both my spouse and I have experienced various health concerns. The practice has consistently made genuine efforts to provide support, and the clinical team members demonstrate professionalism, dedication, approachability and genuine attentiveness to patients. Over the past 12 years, NHS funding has been subject to repeated and substantial reductions, which combined with the challenges posed by the pandemic, has meant the service cannot operate at the level it aspires to. This has led to longer waits for appointments and extended telephone waiting times, though the practice manages these constraints as effectively as possible given the difficult circumstances. I therefore have only positive things to say about this practice. They merit recognition rather than criticism.
jennifer m.