Holmside Medical Group

I've found that the quality of care at this practice varies considerably from one clinician to another. Some staff members are genuinely kind, professional and considerate, making you feel valued..

I have had mixed experiences at this practice. During a telephone consultation, I found the interaction to be unpleasant and somewhat intimidating, which was particularly difficult given that I was..

I found the overall experience disappointing and felt the service lacked competence and organisation. The appointment booking system seemed problematic, with limited availability and no weekend..

Outstanding experience! Much appreciated :-)

The treatment received at this practice was extremely disappointing.

The staff members were not particularly courteous during my visit.

The reception staff are pleasant, but unfortunately that's where the positives end. I scheduled an appointment several weeks in advance and faced a considerable wait for an available slot. On the..

The automated telephone message seemed unnecessarily lengthy, and I experienced two separate waiting periods of approximately 20 minutes each before the call was disconnected without reaching anyone..

The reception staff were unhelpful and I found it difficult to secure an appointment. I was unable to obtain an appointment for an extended period and was repeatedly told to call early in the..

I had a disappointing experience with the staff. When I called to inquire about registering with the practice, the call was ended abruptly. I would not suggest this practice to others.

The standard of care and treatment received at this practice was extremely disappointing.

The staff members were quite discourteous and their conduct fell short of professional standards. I would suggest this practice consider reviewing their team. I would not recommend this surgery to..

I had read a number of reviews about the team beforehand and was somewhat taken aback by what was said. In my own experience, however, everyone demonstrated courtesy, attentiveness and consistently..

It is frequently difficult to secure an appointment despite calling early, and when one is obtained, the quality of care can be inconsistent, with some clinicians providing thorough attention while..

The receptionist I spoke with on the phone had a rude manner and displayed an unpleasant attitude.

I had a very negative experience with this practice.

I have consistently received excellent service from the reception team.

Extremely frustrated!! I have been attempting to book an appointment for more than a week!! I am unable to secure one or access emergency services!!! On a previous occasion I had to go to hospital..

I recently had a blood test and received notification that it could not be processed, requiring me to schedule another one. When I contacted the practice to arrange this, I was informed that the..

Since registering with this practice, I have been pleasantly surprised by how kind and professional all the staff members are. I was seen by a clinician on several occasions and was touched by their..