MM

Me M. 7 months ago • From Google

Rating

Excellent

Staff listened carefully and explained everything clearly

I recently had two appointments at my local GP practice and felt compelled to share how impressed I was with the care I received. My initial consultation was with a resident doctor, and they were absolutely amazing. They listened attentively, asked thoughtful questions, and made me feel genuinely cared for. Their calm and compassionate approach immediately put me at ease, and I left the appointment feeling reassured and well looked after. Today, I was seen by another clinician, who was equally exceptional. Their brilliant manner and inspirational presence made a real impact. They explained everything clearly, took samples for testing with great skill, and arranged a referral to a specialist without delay. Their professionalism and warmth made the whole experience feel seamless and supportive. I'm incredibly grateful to both clinicians for their outstanding care. The practice is lucky to have such dedicated and empathetic professionals.

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