KT

Kylie T. 5 years ago • From Google

Rating

Bad

Staff made me feel belittled at every visit

I have been a patient at this practice for many years and have recently experienced what felt like disrespectful treatment from staff members. I was concerned about being unable to continue with a medication I had been taking for an extended period, with explanations given that did not align with my understanding of my medical history. I feel my mental health concerns have not been adequately addressed, and this has left me feeling unsupported. I believe the practice could do more to help patients in my situation, as these experiences have negatively impacted my wellbeing. I have found interactions with certain staff members to be unhelpful and dismissive, which has made me feel undervalued during my visits. Over recent months, I have consistently left appointments feeling upset or diminished, and I do not feel this is the standard of care I should expect.

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