Elswick Family Practice

This practice appears to lack effectiveness in serving its patient population. The appointment system requires calling at an early hour for same-day availability, yet appointments are frequently..

I have been a patient at this practice for over seven decades throughout my entire life. The surgery has relocated on several occasions during this time. Whenever I require medical care, I remain..

I have consistently had very positive experiences at this practice. On each visit, the team demonstrated politeness and helpfulness. I was attended to without significant delay and felt that they..

I had a wonderful experience with my GP who was very kind and helped me feel reassured. I have been a patient at this practice since its establishment and hope that things continue to improve.

The service fell short of expectations. I experienced a lengthy delay of approximately four weeks before receiving my test results, and there were issues with how my sample was handled during the..

It is extremely difficult to reach the practice by telephone, and when appointments are eventually secured, the experience feels dismissive and unhelpful. During a time when I needed medical..

Excellent service with generally minimal waiting times to see a healthcare professional.

Excellent medical professionals!

Attended my annual health review appointment with a member of the nursing staff who demonstrated politeness and efficiency throughout the consultation. I had no issues with the care provided.

I consistently experience significant delays beyond my scheduled appointment times at this practice. This pattern has occurred repeatedly during my visits. I would consider seeking alternative care..

The appointment availability system proved frustrating, requiring early morning calls at opening time when multiple lines were often engaged. Even when contact was successfully made, staff indicated..

I have been attending this practice for many years, and consistently experience lengthy waits in the waiting area. Whether the clinic appears busy or quiet, I invariably find myself waiting at least..

A service that prioritises patient needs, where I have consistently felt heard and valued. Appointments with clinical staff are readily available within a short timeframe, and medication requests..

Had a wonderful experience with the service today. I completed an online form through the NHS app last night and was told I'd hear back by 6 in the evening. A message came through around 7 in the..

Excellent care with a welcoming approach 😁

I called the practice regarding my young child and felt that the doctor was unwilling to see them. The receptionist made comments suggesting my child was too old to require medical attention, which..

I have been a patient at this practice for a considerable length of time. Throughout my time here, I have consistently experienced excellent care and attention from all members of the team,..

I contacted the practice on behalf of a family member who required urgent follow-up care after a recent hospital discharge, with the hospital recommending an appointment early in the week. I called..

I am satisfied with my healthcare provider.

I called to arrange an appointment and was able to secure one within a couple of days. Having been a patient at this practice for a considerable time, I have consistently received reliable care. The..