Sorrel Bank Medical Practice

If I could give this practice a very low rating, I would. After two decades as a patient, I made the decision to leave due to concerns about the standard of care provided. I found it difficult to..

A local practice that my wife attends, and I have accompanied her to appointments. She has seen a healthcare professional there who provided excellent care.

I would not recommend this practice. The staff were unhelpful and discourteous during my visit. The overall experience was disappointing.

I had an imaging appointment scheduled for a Sunday morning at a consulting facility located behind a medical practice. I adhered to all the preparatory requirements meticulously. I woke early to..

Prompt and efficient service. I came in ahead of my appointment time and was finished very quickly. Thank you for the speedy and professional care 👍

I recently registered with this practice after being with my previous GP for many years. Following my registration, I requested that my prescription be sent to my long-standing local chemist and was..

The staff members displayed a lack of courtesy during my visit. Additionally, there was an inconsistency between what was previously communicated regarding arrival procedures and how the situation..

Excellent facility with a helpful approach and friendly team members.

The receptionist was wonderful and incredibly helpful, demonstrating multilingual abilities and a great sense of humour. They provided excellent support and made a significant positive difference to..

I can genuinely say that the practice makes a real effort. I have consistently received good service. The reception team works hard to help patients.

The staff demonstrated considerable patience and courtesy throughout my visit.

I'm giving 5 stars ⭐️ NOT to the surgery itself as it has MANY issues but to a clinician I have seen a couple of times now and have found to be very professional, polite, and traditional in..

I've been attending this practice since childhood, and when my own child was born, it seemed like the natural choice to register them here as well. Unfortunately, the standard of care has declined..

I have consistently had a positive experience throughout my time as a patient. The entire team has provided excellent service and demonstrated genuine care. I am very grateful for the support I have..

This practice has declined significantly and does not demonstrate adequate care for patients. My experience with the clinician was disappointing and unhelpful.

I have only attended for a CT scan appointment. The facility was clean and the staff members were friendly and welcoming. Regarding the patient facilities.

I wish I could give a lower rating. It is extremely difficult to reach this practice by telephone. When contact is made, the staff can be unwelcoming. I have submitted several complaints regarding..

Exceptional team members who consistently make an effort to provide comprehensive assistance. There is nothing unfavourable to mention about this medical practice – truly outstanding!

The reception team's approach to patient care falls significantly short of expectations. Patients appear to be overlooked by both reception and clinical staff. I have been waiting for test results..

This is the best GP practice I've had in years. The reception team are kind and accommodating, and they always make an effort to arrange appointments promptly. The clinical staff demonstrate..