The Mill Hill Surgery

I arrived for my appointment and was attended to promptly. The team demonstrated courtesy and displayed a good understanding of their role.

I would like to express my gratitude to the reception team for their excellent assistance today with my time-sensitive issue. Following their guidance, my matter was successfully addressed promptly,..

Extremely useful when a significant supply of prescribed items could not be located.

I am very grateful for the excellent service provided by the surgery and its team. During my recent interactions, I would like to highlight the outstanding support I received from a member of staff.

I received excellent care from the clinical team and reception staff. I had concerning test results before the festive period and, despite the busy time of year and various operational challenges,..

I continue to experience difficulties accessing timely appointments at this practice. When seeking an appointment sooner than two weeks away, I am advised to either attend A&E or monitor the online..

The reception staff were extremely helpful when I required assistance with updating my child health record. They demonstrated politeness and made me feel welcomed throughout the interaction.

This practice has fallen short of my expectations, and I found the consultation process frustrating. The clinician did not follow up with a phone call regarding my initial online consultation, which..

Following the advice given by the team at my practice, I have been making an effort to stay active and get outdoors. The photograph shows me with my pet and friends participating in a local..

I chose to register with this practice after noticing the positive feedback and appealing presentation compared to other local options. I recognise that securing appointments at medical practices..

I consistently find the team at this surgery to be very helpful and friendly. They always seem unhurried despite what must be a busy schedule. I would certainly recommend this practice to others.

The practice consistently provides a positive experience, with the medical team demonstrating genuine effort to assist patients during challenging periods of health concerns.

Excellent visit. The healthcare professional demonstrated a high level of professionalism throughout.

I visited the practice recently to go over my test results. The clinician was courteous and provided clear guidance on the steps I should take and the ways they could support my health improvement...

We had expressed concerns with several clinicians at the practice regarding our young son. We believed he might have a particular digestive condition and requested thorough investigation, but our..

The doctor at this practice is excellent. They are very approachable and genuinely listens to patients with compassion and understanding. I felt considerably better simply from having the..

We attended an appointment at the practice regarding my daughter's health concerns. I explained to the clinician that she had been unwell for a period of time, presenting with elevated temperature...

The reception team at this practice frequently displays an unwelcoming demeanor and falls short of expected professional courtesy standards. A receptionist role typically requires engaging with..

I would strongly advise against using this practice. While the clinical staff demonstrate genuine care and concern, accessing their services presents significant challenges. The administrative team..

The medical practice has a wonderful new clinician who is fast-working and understanding. The reception team provided a warm welcome. Overall, the entire practice team delivered great service.