Pelaw Medical Practice

The appointment booking process demonstrated effective communication channels. The team provided excellent service during the visit.

This surgery fell well short of expectations. The reception team came across as condescending, communicating in a manner that felt infantilising. I received inconsistent information from them on..

The team has consistently demonstrated friendliness and helpfulness, even while managing the considerable pressures affecting their stretched resources.

I cannot commend them highly enough. Their approachable yet professional manner instils complete trust and reassurance. My appreciation goes to everyone at the practice.

I have been attending this practice for a considerable time and have consistently received excellent care from the entire team.

I have been a patient at this practice for seven years. I have found the overall service, particularly at reception, to be disappointing and lacking in helpfulness.

This is the finest medical practice I have ever been a patient at. Every member of the team, including those at the front desk, clinical staff, and nursing personnel, consistently demonstrate..

I attended the Minor Surgery clinic recently. The clinical team and all support staff were excellent! I received outstanding care throughout my visit and everything went very smoothly. Well done to..

I've never experienced any issues with the medical professionals here. When I compare this to the difficulties my family member has encountered at another healthcare facility, it really highlights..

This is an excellent practice. When I was unwell, I was able to see someone promptly following a telephone consultation, and the entire team made a positive impression. The reception staff were..

Called requesting an urgent appointment at 8:20 and was informed that a clinician would contact me back. By 11:55 a call came through, but it lasted only around 6 seconds and I was unable to pick up..

The team members were approachable and supportive. The experience with a minor surgical procedure was very satisfactory.

Throughout our extended time as patients at this practice, both my partner and I have developed tremendous respect for the commitment demonstrated by the clinical and administrative team. We feel..

I recently had a wonderful experience when a clinician visited me at home to provide care. I was very grateful for their attentiveness and support during the appointment.

The practice has some very capable clinicians on staff, though an additional appointment slot would be beneficial. Like most GP surgeries, obtaining a routine appointment typically involves a..

The reception team demonstrated professionalism from start to finish, though the experience became less satisfactory once medical assistance was required.

I have consistently found the team members and clinicians to be excellent, approachable and compassionate.

The service provided fell significantly short of expectations, and certain members of the team appeared not to uphold the principles expected within the NHS.

I didn't attend very frequently, but on the occasions when I did go, the team members were consistently welcoming and approachable, which made it easy for me to communicate openly during my visits.

I experienced a lengthy wait of over two weeks to secure an appointment for managing an ongoing health condition with appropriate medication. While appointments do seem to be available, the..