The Mill Hill Surgery

I arrived a few minutes late for my appointment and called ahead to notify the practice. However, I was kept waiting at reception for around 12 minutes. Once I checked in, I was asked to take a..

Extremely straightforward and outstanding care. The clinical staff member was wonderfully approachable, compassionate and personable, and I would wholeheartedly endorse them. Much appreciated.

I continue to experience difficulties accessing timely appointments at this practice. When seeking an appointment sooner than two weeks away, I am advised to either attend A&E or monitor the online..

The practice maintains a consistently high volume of patients, yet the staff continue to demonstrate genuine care, composure and warmth in their interactions. The clinical team displays..

I relocated to this surgery a few months back. The clinical staff are excellent, however the back-office operations are problematic and this is making me seriously think about switching..

The reception staff were extremely helpful when I required assistance with updating my child health record. They demonstrated politeness and made me feel welcomed throughout the interaction.

This practice has fallen short of my expectations, and I found the consultation process frustrating. The clinician did not follow up with a phone call regarding my initial online consultation, which..

The phlebotomist at this practice consistently demonstrates a warm and approachable manner, helping patients feel comfortable during blood draw procedures. The appointments are conducted efficiently..

The reception team at this practice frequently displays an unwelcoming demeanor and falls short of expected professional courtesy standards. A receptionist role typically requires engaging with..

I had a wonderful experience during my blood test appointment. The healthcare professional who assisted me was warm and approachable, demonstrating professionalism throughout. The procedure was..

During a period when the NHS receives considerable negative media attention, I feel compelled to highlight that the clinical staff at this practice demonstrate competence, expertise and handle..

Excellent experience, received a call during evening hours to discuss concerns about my symptoms. The staff member was incredibly supportive and approachable. I have consistently found the standard..

I arrived for my appointment and was attended to promptly. The team demonstrated courtesy and displayed a good understanding of their role.

I consistently find the team at this surgery to be very helpful and friendly. They always seem unhurried despite what must be a busy schedule. I would certainly recommend this practice to others.

The practice has undergone considerable positive changes in recent times. The front desk team demonstrate greater empathy, politeness and support, while the clinical staff deliver excellent care...

This is an excellent medical practice in the local area, with outstanding clinical staff who are consistently available and supportive. The administrative team are equally impressive and provide..

Excellent visit. The healthcare professional demonstrated a high level of professionalism throughout.

Difficult to secure an appointment availability Reception team has made progress but continues to pose personal questions Certain clinicians appear to lack competence Typical wait extends beyond 40..

Following the advice given by the team at my practice, I have been making an effort to stay active and get outdoors. The photograph shows me with my pet and friends participating in a local..

Excellent medical facility with a pleasant and supportive team.