Boundary House Surgery

The staff at this practice are exceptionally kind and supportive. Much appreciated.

This surgery provided me with extremely poor care. The receptionist displayed rudeness and lack of empathy throughout my interactions. Most significantly, I experienced serious adverse effects from..

I would have given no stars if possible. I recently had a phone consultation where I felt the clinician had not reviewed my background information beforehand, appeared disengaged, and came across as..

The team at this surgery are consistently courteous and respectful towards patients, and they demonstrate a clear sense of competence in their work.

I find the appointment booking process here to be extremely problematic. I'm seriously considering switching to a different GP practice as soon as I'm able to. The staff have been courteous, so I..

The entire team demonstrated exceptional professionalism and genuine support throughout my visits. I felt welcomed and valued, with staff consistently available to assist and provide guidance on..

I am new to this GP practice. I have been attending quite regularly as I have a newborn, a young child and my husband who also requires medical support. At each appointment we see the same..

I found the reception service unhelpful, and the appointment system feels restrictive since you need to call at a specific early morning time or you'll miss your slot. I'm also frustrated by the..

I have only positive feedback regarding my visits to Boundary House surgery. The reception team, clinical staff, and medical professionals all provide an excellent service. They consistently..

Disappointing experience with the reception team.

My experience at this surgery has been fantastic, from the reception staff through to all the clinical team members who are brilliant. I always feel comfortable expressing myself and explaining my..

The service experience was quite poor. Obtaining appointments proved difficult, and interactions with staff members were unpleasant, with communication being unclear and hard to follow.

The nursing staff provided wonderful care and support.

Outstanding level of care provided.

Attending this practice presents concerns regarding patient safety and wellbeing.

Consistently positive experience

This practice has not met my expectations. I have found the appointment booking process to be challenging, and when I have managed to secure an appointment, I have felt that the consultation did not..

I attended an appointment on 10th May around midday for a procedure. I found the clinical staff member's approach to be unprofessional, and throughout the appointment there was considerable tension..

I had a really positive experience during my appointment at the practice.

This practice has been one of the poorest experiences I have had, and it is difficult to articulate the full extent of my concerns.