EG

Emma G. 4 years ago • From Google

Rating

Bad

Staff member wouldn't listen to my concerns

Attended an appointment and found the clinician's manner to be dismissive and unhelpful. They appeared more focused on their own explanations than on listening to my concerns. I felt the diagnosis provided may not have been accurate, and when I raised this, they remained insistent rather than reconsidering. I have heard other patients express similar frustrations about feeling unheard during their appointments. Overall, the experience left me feeling unsupported and questioning whether this person is suited to a role in healthcare.

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