Aspatria Health Centre
Rachel C. one year ago • From Google
Excellent
Staff never rush you through appointments
After relocating from the south of England, I have been genuinely impressed by the marked improvement in the standard of care I now receive compared to my previous practice. Every clinician and team member I have encountered has been exceptional and consistently goes the extra mile. I have dealt with several significant health matters, and on each occasion I have been treated with appropriate seriousness and compassion. Phone calls are answered quickly and courteously, and staff are never overbearing. Getting an appointment is straightforward, and I am typically seen without delay. The administrative staff process paperwork with impressive efficiency. When I request prescriptions through the online system, they are usually ready at the pharmacy within approximately an hour. I have needed to have extended discussions about my care on a number of occasions, both over the phone and in person, and I have never felt pressured or hurried through these conversations. I am currently considering relocating slightly outside the practice area, and the primary factor giving me pause about proceeding with a house move is the prospect of losing access to this outstanding team. The entire team is truly remarkable, and I wanted to express how deeply grateful I am for their support. Thank you for providing such essential care and stability over the past several years.
Excellent experience. The healthcare staff demonstrated attentiveness, courtesy and professionalism throughout. I have no complaints about the NHS services provided in this region.
Aspatria Health Centre
Denise M.
New to the area, the receptionist on the phone was very nice and helpful. Then my husband and I attended for our check-up yesterday. We felt very welcomed, and the nursing staff member was extremely..
Aspatria Health Centre
David D.
A wonderful team of healthcare professionals who provided excellent care.
Aspatria Health Centre
Jennifer M.
Outstanding. Every member of the team at this practice, including reception, clinical staff, administrative personnel, and especially the medical professionals, demonstrate professionalism and..
Aspatria Health Centre
John M.
A stark contrast to my previous GP practice, and I'm delighted I made the switch. Appointments are straightforward to obtain, and I was able to see a clinician after quite some time. Excellent..
Aspatria Health Centre
Debi P.
I have consistently had a positive experience at this practice and have always been able to get an appointment when needed.
Aspatria Health Centre
maggie t.
Had a routine appointment recently where the staff member went above and beyond to address additional concerns for me, followed by a helpful phone consultation with a clinician. I'm grateful for the..
Aspatria Health Centre
suzanne s.
The service here is excellent, with same-day appointments readily available, which is a significant improvement compared to my previous experience in another area. I would like to acknowledge the..
Aspatria Health Centre
Rachel C.
After relocating from the south of England, I have been genuinely impressed by the marked improvement in the standard of care I now receive compared to my previous practice. Every clinician and team..
Aspatria Health Centre
Martin H.
Excellent practice with a wonderful team who consistently demonstrate kindness and compassion. The staff members are always friendly when contacted and provide genuine assistance.
Aspatria Health Centre
Colleen I.
We were referred to this practice when my child was poorly, and the clinician was genuinely pleasant and supportive. The environment felt secure and there were adequate hygiene facilities available..
Aspatria Health Centre
Phil M.
The entire team at this practice demonstrates genuine care and attentiveness, appearing genuinely fulfilled in their roles and taking time to really hear what patients have to say. The convenience..
Aspatria Health Centre
brian d.