Greensand Health Centre

Have to say that's how I like to be treated - seen by a clinician of my preference - nothing but praise for the entire approach. Well done, very happy with the experience overall.

I have been waiting nearly half a year to receive medical records for a deceased family member. Despite making regular contact on a weekly basis to follow up on this request, the records have still..

The practice appears to have insufficient staffing levels, which makes it difficult to secure appointment slots. Additionally, prescription requests experience significant delays, and items that..

A practice operating under a private contract where booking an appointment with a doctor proves difficult. They mention sending a link that fails to arrive. There is discussion about system changes..

I have been waiting for more than a month to get an appointment to discuss a significant health concern. However, whenever I contact the practice, I am consistently directed to contact external..

The receptionist was unhelpful and displayed a dismissive attitude. There was a noticeable disconnect between the stated expectation that patients should treat staff with respect and the manner in..

The appointment system in place appears quite challenging to navigate, particularly for those with childcare responsibilities or work commitments. I arranged a visit to the acute clinic at a..

I attempted repeatedly over several weeks to contact the practice management to discuss concerns about operational procedures that were impacting patients, but was unsuccessful. This was attributed..

It's difficult to get direct communication with someone at this practice. All appointments are arranged through an online booking system, and you only receive a text message notification without any..

The service fell short of expectations on multiple occasions. The experience was deeply disappointing.

I have consistently experienced this practice to be well-organised and supportive. I have no issues to raise.

The relocation to new premises has not improved the fundamental issues with this practice. Contacting the surgery by telephone remains challenging, with extended waiting times being a consistent..

I switched to this practice a year ago after being frustrated with my previous healthcare provider, where appointments were difficult to obtain. This practice has exceeded my expectations. They..

My prescription was discontinued without any prior notification to me. Due to my work schedule, I find it difficult to contact the surgery during morning hours, and by the time I'm able to call, all..

I have had a very positive experience with this surgery overall. I find that making use of the online services tends to work better than depending on phone contact. Whenever I have submitted a..

Excellent nursing and administrative staff who supported me throughout an extended post-operative recovery period. The team provided valuable assistance during the final stages of my recuperation. I..

Really difficult to see a GP and when you do they have the sympathy of a sack of potatoes

Extremely disappointing experience.

The new surgery at Greensand was clean and nicely decorated throughout. The bright colours in the waiting area were particularly pleasant. The staff members were courteous and supportive during my..

I am very disappointed to have to leave such a low rating. I would prefer not to rate at all. I would strongly advise against using this GP practice. I am unclear how this service continues to..