Beacon View Medical Centre

Contacted the medical centre on behalf of my elderly relative who was unwell, and on two separate occasions the calls were disconnected.

We've been registered for a few years but only recently required substantial support with our young child. The clinician we saw has been outstanding in providing guidance and monitoring throughout..

The staff members were quite impolite. They seemed indifferent to patient concerns and their conduct was disappointing.

Attempting to contact the practice has been problematic, as the phone system appears to be directing calls incorrectly. I've also spoken with several other individuals who have experienced the same..

Would not recommend this practice to anyone requiring medical care. Unfortunately, I am unable to share the specific reasons for my view, so I would simply suggest exploring alternative options..

I would not recommend this practice. My relative, who is in their fifties and has experienced joint problems for a considerable time with increasing severity, has attended multiple appointments due..

Similar to other feedback, this would receive the lowest possible rating if available. Attempted to register at this practice but experienced difficulties with paperwork, felt unheard during..

I had an appointment yesterday with a clinician who was exceptionally kind and caring. They were very helpful and went out of their way to assist me.

I cannot praise the medical team enough for helping me and my family through the hardest time of our lives. The healthcare professional has been fantastic with all their support during this time.

I would not rate this experience positively at all. My family member was unwell and contacted the out-of-hours service, who indicated a clinician would call back shortly. However, when we followed..

I was recently removed from the practice following a phone call, with the reason given being concerning behavior. I felt this was unfair, as I believe my frustration arose from feeling dismissed and..

I recently spoke with the practice manager regarding several ongoing concerns I've had with the service at this surgery. One of the responses I received was a suggestion to consider registering with..

I would appreciate the ability to book appointments without having to call at an early hour in the morning just to arrange a telephone consultation with a clinician.

I have my prescriptions delivered to this location and the team members I have interacted with have consistently demonstrated politeness and professionalism, with my prescriptions being prepared..

The clinician at my previous practice was dismissive and did not adequately address my child's symptoms. I have since decided to register with a different surgery.

Attempted to schedule a consultation at the practice. Was informed that due to staff annual leave, only a temporary locum was available and no appointments could be booked in advance. Was advised to..

Positive experience with the nursing staff who were helpful and provided clear information. The reception team has been mostly welcoming, though one interaction felt less warm than others. Overall,..

I've been registered at this practice since March and cannot speak highly enough of my experience. To provide balance against some of the negative feedback that exists, I have consistently been able..

The experience at this practice fell short of expectations due to unprofessional and discourteous conduct.

I have consistently received excellent support from this practice. The clinician I see is fantastic and has a reassuring manner that puts me at ease during appointments. I never feel rushed or that..