CW

Carole W. 4 months ago • From Google

Rating

Excellent

Staff remember patients and handle needle anxiety well

This health centre is a fantastic surgery. I originally moved from a smaller country practice and wanted to recreate that sense of personal care. It's the feeling of the staff knowing patients as individuals rather than being just another person in the system, which can happen in larger practices. The team are excellent, and the clinician I see is absolutely brilliant. The clinical staff are all aware of my anxiety around medical procedures and handle this with gentleness and patience. When you call at opening time, they can usually accommodate you the same day, though appointments do fill up quickly, which I think is a sign of a well-regarded practice. The regulatory rating is excellent. Patient care is clearly the priority. It's a great practice and I'm very grateful for the care provided.

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