Grove Village Medical Centre
AA
Ash A. one year ago • From Google
Excellent
My entire family have been with this valued practice for nearly two and a half decades, spanning a quarter of a century. The clinical team and their staff have consistently been kind and helpful. This includes the nursing staff, phlebotomists, administrative personnel, and reception team. This is an excellent practice. When you treat people with respect, they respond in kind. Two members of the team were particularly mindful and helpful during my recent visit, going above and beyond to assist me. This is something I will remember for a long time. I have known one of these staff members for almost the entire duration of my time at the surgery, and they are familiar with my family. They may come across as no-nonsense, but they are genuinely kind. It is important not to judge people by first impressions alone. You need to recognise authentic people and distinguish them from those who are not. I will never change my practice. It is a caring place. Keep up the good work and best wishes to you all.
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