Arthur Medical Centre
Rebecca S. 2 years ago • From Google
Bad
Staff Rudeness Tarnishes 15-Year Customer Loyalty
It appears that the employees at this location could benefit from improving their interpersonal skills, as I have noticed a significant decline in service quality. I've been visiting for 15 years now, and unfortunately, my experiences have become less favorable over time.
I contacted the reception to discuss changing my medication due to ongoing pain. Previously, my doctor had advised waiting a few weeks before making any changes. However, the receptionist insisted I..
Arthur Medical Centre
Kieran C.
Exceptional medical professionals who consistently provide prompt and supportive care
Arthur Medical Centre
Lee L.
The practice is managed extremely poorly. The reception staff display a lack of courtesy and are not at all helpful, so you should expect to accomplish little when you reach out by phone.
Arthur Medical Centre
Alison P.
The medical team here consistently demonstrates compassion and attentiveness. They're genuinely committed to addressing patient concerns and providing thorough care. Scheduling is remarkably..
Arthur Medical Centre
Jared H.
Still unable to schedule regular check-ups. Only same-day appointments available, which require calling or visiting the clinic precisely at 8am. Even then, there's no assurance of securing a..
Arthur Medical Centre
Rebecca S.
It appears that the employees at this location could benefit from improving their interpersonal skills, as I have noticed a significant decline in service quality. I've been visiting for 15 years..
Arthur Medical Centre
Lizzy C.
Exceptional physicians will ensure that you are scheduled for an appointment as soon as possible. If your situation is not urgent enough for an in-person visit, you can request a callback from a..
Arthur Medical Centre
Anonymouse
Surgery now operates ‘on the day’ appointment system. Took me 4 days and over 300 re-deals for call to be answered and get an appointment. Care is good but difficult to get appointment
Arthur Medical Centre
Chloe C.
My ongoing struggle with mental health challenges, particularly anxiety and depression, has resurfaced and is causing significant distress. The process of securing a medical consultation feels..
Arthur Medical Centre
Chris G.
The way this medical practice operates is disgraceful, booking an appointment is virtually impossible and they consistently fail to return phone calls, claiming they're at full capacity and..
Arthur Medical Centre
Rhiannon H.
I have encountered numerous challenges with the surgery regarding the monthly renewal of my mother's prescription, as she is unable to handle this task on her own. I have spent countless hours on..
Arthur Medical Centre
Kelly V.
What an absolute gem of a receptionist! She transformed what could have been a stressful medical visit into a genuinely delightful experience. Her warmth and professionalism were truly outstanding...
Arthur Medical Centre
Joanna S.
The medical professionals here consistently demonstrate warmth and empathy, showing a sincere commitment to patient care. I feel fortunate to receive treatment at this practice.
Arthur Medical Centre
Kimberley B.
Consistently approachable, supportive, and highly empathetic practitioners are excellent doctors!
Arthur Medical Centre
JILL M.
I was truly impressed! I scheduled a visit with a doctor who dedicated ample time to assess my condition. The examination was extremely detailed! She arranged for another appointment for the..
Arthur Medical Centre
Jennifer H.
The front desk staff are absolutely fantastic
Arthur Medical Centre
David (.
Having resided in this locality for twelve years, I have witnessed the GP surgery's remarkable performance prior to the pandemic. Currently, securing an appointment has become nearly impossible due..
Arthur Medical Centre
Val M.
Throughout the challenging times of the Covid pandemic, the staff consistently demonstrated exceptional support and compassion. We felt incredibly fortunate to have such understanding and attentive..
Arthur Medical Centre
Josephine T.
The recent scheduling system is a complete disaster! Given my anxiety, being unable to secure medical care is deeply distressing. My brief consultation with the male physician was utterly pointless,..
Arthur Medical Centre
Kelly K.
Scheduling a visit for my child has become incredibly frustrating. While the medical staff are top-notch, actually getting an appointment is nearly impossible. My advice is to be strategic when..
Arthur Medical Centre
Chris D.