Cherry Hinton Medical Centre

Updated January 2024: The phone lines are now completely inaccessible. You only hear an automated message stating you're queued and will be connected to the phone system momentarily. There's no way..

This has been the most disappointing experience imaginable. I moved here because of my disability and genuinely believe this procedure has destroyed my quality of life. I have multiple serious..

This surgical experience was absolutely terrible. Getting an appointment proved to be extremely difficult. The team members were disrespectful and condescending!!! I would give zero stars if the..

More than seven days passed since the hospital mailed a letter about fresh medicine for my wife's significant health condition. We found ourselves having to follow up on this prescription, and the..

Outstanding experience! I utilized DoctorLink's online triage tool and received a prompt callback from the front desk staff. Within sixty minutes, I was able to consult with a physician, and my..

The clinic appears to be operating with insufficient personnel in both administrative and clinical roles.

I've updated my review since the quality of service I've received has notably improved. The NHS app integrates seamlessly with this surgery, and I've noticed that several of my previous concerns..

The priorities in this facility are clearly misaligned, with patients and service users being treated as the lowest concern!

I would rate this place lower than zero stars if possible. Whenever you contact this medical practice, you're guaranteed to wait longer than an hour, even during early morning calls. The surgery..

I contacted the surgical department on March 4th at precisely 8:00 AM through the front desk. My wait lasted approximately 1 hour and 30 minutes. I was third in line when my queue number suddenly..

The team members deserve no criticism—they're all fantastic. However, I would strongly urge improved coordination and leadership from management. Thank you, Stewpot

I personally registered with complete information, and upon returning after three weeks, discovered that no progress whatsoever had been made. While excuses were offered, there was no genuine..

I've been a patient at this practice for under a year and have experienced both challenges and successes: On the negative side, the booking system leaves much to be desired. Calling at 8 am..

It's absurd that appointments require calling precisely at 8am. I phoned just five minutes late at 8:05 and was stuck on hold for half an hour! An older male physician came across as quite cold and..

This GP practice is utterly useless. Getting an appointment is nearly impossible. The reception staff are painfully inefficient—you have to spend at least thirty minutes on the phone just to try..

Dreadful experience with surgery now! They can't even handle refilling medications promptly, which caused me to become ill due to skipped doses. The place is unattractive and lacks any sense of..

It's really difficult to book an appointment for my young children. There was one doctor who was quite rude—I don't recall her name—but honestly, the other doctors are excellent.

I've been a patient at this practice for more than 40 years and have witnessed a noticeable deterioration over the past several years, even before the pandemic struck. The friendly and attentive..

Outstanding surgical care with priority given to critical cases. Truly remarkable.

I phoned the surgery on February 20th at exactly 7:59 AM to speak with the receptionist. I had to wait approximately 35-40 minutes. When a woman finally picked up, she informed me that "there are no..