Cherry Hinton Medical Centre

The team was courteous and knowledgeable, taking the time to walk customers through each step of the procedure to prevent misunderstandings and unnecessary worries.

This GP practice is utterly useless. Getting an appointment is nearly impossible. The reception staff are painfully inefficient—you have to spend at least thirty minutes on the phone just to try..

The priorities in this facility are clearly misaligned, with patients and service users being treated as the lowest concern!

Excellent front desk staff who managed to schedule us for an appointment despite our challenges in reaching them by telephone.

I would rate this zero stars if possible. This is by far the worst medical practice in Cambridgeshire I have encountered. The front desk staff display extremely unprofessional and discourteous..

Attempting to reach them by phone can result in waiting an hour or longer before someone answers. Even when they assure you they'll return your call the same day, there's no guarantee they actually..

Satisfactory in all respects. Appointments are readily available. The facility does appear somewhat worn, likely due to NHS budget constraints. Regarding complaints about unfriendly reception staff,..

Awful doctor's office. Their quality has significantly declined over the past year. I've been unable to book an appointment since mid-January.

Outstanding customer support with genuinely friendly assistance and prompt responses. Much appreciated.

I've been a patient at this practice for more than 40 years and have witnessed a noticeable deterioration over the past several years, even before the pandemic struck. The friendly and attentive..

This medical practice is OUTSTANDING. The receptionist I dealt with today was exceptionally accommodating and made a genuine effort to resolve my issue. I've consistently received excellent service..

The employees can be quite impolite, and scheduling an appointment often requires waiting more than fourteen days. I wouldn't suggest this place to anyone who cares about their wellbeing.

I contacted the surgical department on March 4th at precisely 8:00 AM through the front desk. My wait lasted approximately 1 hour and 30 minutes. I was third in line when my queue number suddenly..

The team members deserve no criticism—they're all fantastic. However, I would strongly urge improved coordination and leadership from management. Thank you, Stewpot

I've lived in Cambridge since 2017. Over the 4-5 occasions I've required their services, this practice has only been helpful once. The doctors appear careless and lack genuine compassion. A few of..

This place is a complete disaster, and it's gotten even worse since the new management arrived. They constantly bungle repeat prescriptions despite receiving them via email. Nobody picks up the..

I'd rate this place one star if possible. Honestly, stay away from this terrible establishment. If you're looking to sign up, don't bother—go somewhere else instead. They'll start processing your..

The front desk staff were absolutely terrible. I waited on hold for 40 minutes only to be told they couldn't schedule any vaccination appointments due to a system changeover. When I pointed out that..

5 stars for the reception staff. Both team members demonstrated excellent courtesy and kindness despite having to endure considerable rudeness while I waited for my appointment. However, I was..

I would rate this place lower than zero stars if possible. Whenever you contact this medical practice, you're guaranteed to wait longer than an hour, even during early morning calls. The surgery..